Program Manager, Intelisight (Hybrid)
Job Description
Date Posted:
2024-11-12
Country:
United States of America
Location:
HMD31: Annapolis, MD 2551 Riva Road , Annapolis, MD, 21401-7435 USA
Position Role Type:
HybridAre you motivated to drive the successful delivery of an innovative data management platform used by airlines and OEMs?Collins Aerospace, an RTX company, is a leader in advanced technologically and intelligent solutions for the global aerospace and defense industry. The Program Manager (PM) role, within the Americas team, is accountable for cultivating and maintaining strong relationships with all stakeholders for our business unit, Connected Aviation Solutions (CAS) products & services, to ensure high levels of customer satisfaction and program performance. This role works closely with internal stakeholders from Business Development, Technical Sales, Product VSLs, Engineering, Finance, Legal and Customer Support to ensure our programs are executed successfully, and the voice of the customer (VOC) is clearly communicated. The successful candidate will play a pivotal role in ensuring a seamless, frictionless & effortless Customer Experience (CX) is delivered at every touchpoint in the customer's journey within CAS.The ideal candidate will serve as the face of the organization to customers and manage various program value streams from geographic, business or product category standpoint including holding accountability for that value stream's P&L. In this role, you will oversee program life cycle including pursuit, order capture, implementation, and support phases of a variety of small-to-mid scale programs. It is critical you can balance priorities and optimize program performance in a highly matrixed environment. This position requires both technical acumen and leadership, as you navigate challenges, mitigate risks, and drive the successful delivery of mission-critical systems.To learn more about our Intelisight product, please visit here.Regardless of role, we expect excellent interpersonal and communication skills across all hires at Collins Aerospace. We look for candidates who will thrive here, meaning they demonstrate clear communication, embrace open feedback, trust their colleagues, and are driven to execute, deliver, and complete projects independently and efficiently.This role is Hybrid (3 days/week on site) based in Annapolis, MD, Charlotte, NC or other Collins sites throughout the US.What You Will Do:
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- Effectively manage across matrix organizations to execute program deliverables while meeting scope, schedule, and budget constraints.
- Work closely with Sales and Technical Sales teams on new customer pursuits, bids and proposals, contract negotiations, financial business case development and program requirements to drive contract execution.
- Work closely with Product, Engineering and Technical Support teams on executed contracts to meet contractual deliverables ensuring positive customer experience and program P&L commits are fulfilled.
- Proactively identify and manage risks and opportunities, working with stakeholders to develop contingency plans.
- Implements change management best practices to monitor and control program deliverables.
- Review Voice of the Customer (VoC) with internal stakeholders to ensure a consistent and strong customer message is embedded in product development and program planning & execution processes.
- Lead internal and external Program Management Reviews on a regular basis to status stakeholders on program performance, issues, and mitigation actions.
- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience.
- Must be authorized to work in the U.S. without sponsorship now or in the future. RTX will not offer sponsorship for this position.
- Experience with managing a P&L, driving value stream strategy for business growth and customer satisfaction.
- Experience within the aviation industry such as OEMs, airlines, suppliers, & aviation community of interest.
- Exceptional leadership, time management, communication, and organizational skills.
- Strong problem-solving, critical thinking, interpersonal and influencing skills.
- Ability to work in a fast-paced, dynamic environment with little supervision.
- Ability to highlight program status and alert leadership on any anticipated issues at the right flight level in a timely manner.
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- And more!
This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.
Minimum Program Qualifications:
- Be on a career break of one or more year at time of application
- Have prior experience in functional area of interest
- Have interest in returning in either a full-time or part-time position
Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins' unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce cost, enhance the passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we're solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. Aviation connects the world. Our Connected Aviation Solutions team connects aviation. Sustainably. Seamlessly. Securely.*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
- Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Click on this link to read the Policy and Terms
Date Posted
12/03/2024
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