Program Manager, Operations

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Duties below: 

• Provide and manage project plan in line with customer and internal requirements
• Lead cross-functional program team to meet product, quality and budget deliverables
• Lead the definition and execution of program initiatives to drive quality, delivery and financial objectives, providing hands on support as required
• Asses and manage program execution and effectively escalate issues
• Partner with customer and functional teams in program problem solving
• Effectively communicate program status through regular reporting and customer or internal reviews
• Utilize data management systems including but not limited to Xometry ERP, Salesforce, Tableau, Looker, purchasing systems, financial systems and tooling and capital tracking systems
• Document program according to Xometry and customer requirements, including Xometry ERP and ASANA or other project management tools
• Manage to outcomes. Flawless launch metrics (Customer Experience, Program Timeline Adherence, Delivery and Quality objectives, Program Financial Results)

Qualifications:

• Able to work on a self-initiated basis or in a team environment
• Multitasking team player with hands on approach
• Broad general experience in the manufacturing field, specifically CNC/Sheet Metal/Stamping/Die Casting/Extrusions
• Strong facilitator and problem solver
• Outstanding verbal, written communication and presentation skills
• Customer Service oriented
• Willingness to travel to manufacturing and customer locations
• Elaborate on the duty around facilitation of technical/manufacturing/engineering problem solving, leveraging expertise from key stakeholders
• Adding a PMP Certificate as preferred under Qualifications.

#LI-Hybrid 

Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.