Program Manager, R&A

About this role:

This role serves as a Program Manager for ongoing management of critical sales enablement programs, tools and reporting for global Research and Advisory organization to support growth and retention goals for Global Technology Sales (GTS) and Global Business Sales (GBS).

What you will do:

• Scoping, implementing, and managing programs for the Global Research Business Operations team including (but not limited to): Global Sales Activity Prep Call Program and Role Tool Sales Enablement.
• Strategic planning, execution and reporting across scalable programs supported by Research and Advisory resources to drive client growth and retention. Development and implementation of tools, systems, and processes to maximize the efficiency, quality, and effectiveness of global programs.
• Identify opportunities for innovative change and continuous enhancement of existing programs through ongoing review, data analysis and survey feedback.
• Create project plans including detailed setback schedules and milestones to successfully support each initiative.
• Works independently within Research and Advisory and with cross-business unit stakeholders.
• Establish and execute multi-channel internal communication strategy (internal) collaborating with key stakeholders, to ensure visibility, findability of programs and tools for GBS and GTS Sales
• Maintain an excellent general understanding of Gartner's evolving content and product portfolio; specifically, the new Role-Based products.
• Integrate and present feedback from multiple channels, to create analysis and drive continuous improvement to processes/program/etc.
• Apply program management to multiple work streams to ensure project(s) deliver as expected utilizing resources efficiently to maximize the impact to the business.
• Ongoing management/streamlining of key metrics and reporting across key programs and tools.

Who you are:

• 5+ years' experience planning, leading, and executing programs within a large, complex global organization with an analytical and problem-solving mindset.
• Demonstrated track record and experience working in a complex and fast paced global work environment preferably in Sales Enablement, Operations, Corporate Marketing, Program Management, or Product Management
• Excellent written, speaking, and listening skills; possess the ability to work collaboratively and communicate effectively within the organization.
• Demonstrated track record of implementing effective strategies, processes, and programs.
• Demonstrated track record managing processes, projects, and programs in a global workforce environment.
• Relentless attention to detail required.
• Excellent negotiation, influencing, collaboration, communication, and presentation skills required.
• Experience with navigating conflict and managing escalation, as required.
• Solid understanding and usage of analytical tools and reporting tools.
• Experience selling or working with sales directly.
• Experience with Microsoft software including Excel, Word, PPT and Project. Also has a solid understanding and usage of databases, analysis tools, and standard reporting tool.

#LI-MG2

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:77391

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