Program Manager (Senior)

MetroStar Systems is an award-winning IT management consulting firm that works with over 20+ Federal sector clients across law enforcement, foreign affairs, military, and regulatory. We are looking for a Program Manager (Senior) who is passionate about bringing creative architect solutions to end customers.

Don’t meet every single Must Have? If you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply. Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification. At MetroStar, we are dedicated to building a diverse, inclusive, and authentic culture and we pride ourselves on making great matches. Best of luck! – The MetroStar People & Culture Team

You're a great fit if:

• You have experience leading IT programs, managing SLA’s and delivering mission critical solutions
• You use PMBOK/PMI best practices for project management
• You have excellent people and project management, collaboration, communication, and leadership skills and experience
• You have the ability to establish and maintain a high level of client trust and confidence
• You are able to support program growth and growth across the agency. You are passionate about driving organizational excellence and customer satisfaction

 You'll love this position if: (This is the stuff you MUST have to be a fit)

• You have a minimum of ten (10) years of IT Project Management experience, focusing on agile projects.
• You have at least two (2) years specialized experience in leading IT DevSecOps projects with a minimum of managing fourteen (14) twelve (12) person Agile team(s).
• You have at least three (3) years specialized experience in business process analysis and change management.
• You have demonstrated experience in executing agile programs with AI/ML.
• You have a Project Management Professional (PMP) certification
• You have experience managing large complex programs for Federal customers.
• You have experience strategizing, planning, leading organizing, and motivating project delivery team
• You have experience monitoring and managing the financials and staffing of an IT program
• You have strong interpersonal skills including mentoring, coaching, collaborating, and team building
• You have strong written and oral communication skills
• You have demonstrated ability to determine and implement improvements for program to achieve quality, and customer excellence.
• You have, at a minimum, a bachelor’s degree in Computer Science, Information Technology Management or Engineering, or other comparable degree or experience.
• You have the ability to obtain and maintain a DHS Suitability

We'll REALLY love you if: (This is the bonus stuff that makes you stand out)

• You are open to people, ideas, and creative methods to drive innovative solutions
• You demonstrate integrity, commitment, and accountability
• You emphasize smart approaches, results, quality, and client satisfaction
• You are customer and relationship-focused, process-driven, results-oriented, and self-motivated
• You have experience managing programs at the Department of State

What your day will look like:

• You'll develop, cultivate, and manage client relationships
• You’ll maintain lines of communication and delivery with government contracts and contracts technical representative staff
• You’ll assist in team development while holding teams accountable for their commitments and removing roadblocks to their work; leverage organization resources to improve capacity for project work; and interview, select, develop and evaluating team members
• You’ll define and manage project management processes and champion ongoing process improvement initiatives to implement best practices for technical project management
• You’ll team build and promote the empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team
• You’ll manage project financials and supporting contract documents ensuring a healthy project gross margin, appropriate staff utilization, funding and contracts paperwork, invoicing and payments, budge to actual variances, financial and staffing projections, estimate to complete and estimate at completion, project management review reporting, and, if appropriate, earned-value reporting
• You'll prioritize, lead, and manage tasking of project team and completion of assignments
• You’ll evaluate, prioritize, and manage impacts of project scope changes
• You'll collect and translate business requirements into technical requirements
• You’ll escalate project risks to the appropriate MetroStar and client stakeholders
• You’ll report to a MetroStar Director or Vice President who will provide support, guidance, information, and resources to help you be successful 

The Admin Stuff:  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The Legal Stuff:  MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.