Program Manager SK

Bloomreach · Remote

Company

Bloomreach

Location

Remote

Type

Full Time

Job Description

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern Mßnchen, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

Become a Program Manager for Bloomreach!

We are building a dedicated team for the Content PaaS/On Prem Business Unit, for a product that has 150+ customers worldwide. Become a part of our Product Team, and work out of Bratislava office or from home on a full-time basis.
As a Program Manager, you are going to be the first program manager in the team working with customers, product managers, technical services team on a daily basis. You’ll be responsible for customer version upgrades and Content PaaS to SaaS migrations.

What you’ll be doing:

  • Partner with customers to understand their objectives and business goals 

  • Own all initiatives related to problems and opportunities for our customers regarding version upgrades and PaaS to SaaS migration to make version upgrades and migrations smoother for customers

  • Facilitate customer communications for upgrades and migrations

  • Guide product management and technical services teams to build product capabilities, features, plugins or addons for smoother upgrades and migrations

  • Handle projects that are complex cross-team, cross-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define achievements and manage resources. Track progress, resolve dependencies, evaluate risks and communicate status to project stakeholders.

  • Understand technical implementation at the architecture level and propose technical alternatives when vital. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.

  • Define and document detailed project plans and requirements to manage technical design, architecture, and implementations for customer deliverables

  • Communicate these project plans and requirements to all Stakeholders (Product, Engineering, Tech Services and Customers) for sign off

Required skills:

  • BS in Engineering or Computer Science or commensurate technical experience

  • Experienced in project management. Familiar with both Agile and Waterfall methodologies and able to apply them where best suited

  • Excellent written and verbal communication skills and outstanding emotional intelligence.

  • Ability to influence and empower people across a broad variety of job functions through your relationships

  • Strong organizational skills to balance multiple, contending priorities simultaneously, without losing sight of the highest priority items

  • Strong technical background, strong project and program skills, and strong stakeholder management skills.

  • Relevant work experience, including technical project or program management experience

  • Experience with supporting technical decisions within a core infrastructure or centralized service team, including collaborating closely with developers/engineering teams

  • Familiar with Content Management Systems

  • Solid technical proficiency and an understanding of technical designs, challenges and risks. Engineers enjoy working closely with you and you with Engineers

Regional benefits:

  • Monthly lunch entitlement by up to 110€ per month
  • Pension scheme or Health insurance depending on region

#LI-MM1

More things you'll like about Bloomreach:Culture:
  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:
  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:
  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

Compensation:
  • Stock options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We celebrate work anniversaries -- Bloomversaries!*


*Subject to employment type. Interns are exempt from marked benefits for the first 6 months.


If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


 

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

Apply Now

Date Posted

01/24/2023

Views

0

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Senior Design Manager (Infrastructure) - Canonical

Views in the last 30 days - 0

Canonical a leading opensource provider seeks a Senior Design Manager to drive innovation in cloud and AI technologies The role offers remote work glo...

View Details

Product Manager Wallet SDKs - Startale

Views in the last 30 days - 0

The text describes a job alert system where applicants must mention UNSELFISH and use a specific tag to demonstrate they read the post It explains the...

View Details

Senior Product Designer - Org & Security - Typeform

Views in the last 30 days - 0

This job description outlines a role in developing an intelligent contact management system with AI capabilities The position involves designing user ...

View Details

Executive Director Patient Advocacy - Kyverna Therapeutics

Views in the last 30 days - 0

Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment The role involves build...

View Details

Medical Affairs Writer Contract - Kyverna Therapeutics

Views in the last 30 days - 0

Kyverna Therapeutics seeks a Medical Affairs Writer to develop scientific publications and communications for cell therapy innovations The role requir...

View Details

Recovery Analyst Underpayments - Trend Health Partners

Views in the last 30 days - 0

TREND Health Partners seeks an Underpayment Recovery Analyst to optimize client reimbursement through collaboration and detailed claim analysis The ro...

View Details