Program Manager/Client Account Manager

HBK Engineering is seeking a dynamic and experienced Program Manager to join our team. This role is pivotal in driving client success, generating new lines of business, and ensuring the success of active projects. We offer a professional work environment, excellent benefits, competitive salary, and growth potential.
Within the HBK Organization, the Program Manager will oversee the day-to-day management and development of business development initiatives, ensuring client satisfaction and the successful execution of projects. This role requires a deep understanding of both the technical and financial aspects of our work, as well as strong leadership and communication skills.
HBK is transforming essential infrastructure to achieve a sustainable future and empower the communities where we live and work. Since first opening our doors in 1998, HBK Engineering has quickly emerged as a leader in the utility infrastructure space through our experience on smart grid, modernization, resiliency, communications, fiber to the home (FTTH), and microgrid projects. Today, we’re a Quanta Services Company, a Fortune 500 company with a team of 47,000 dedicated individuals offering end-to-end solutions for the utility, energy, and construction industries. 
Team members at HBK Engineering are committed to designing the future we want to live in, and safety is at the center of everything we do. HBK Engineering offers a professional environment where you’ll work alongside some of the best talent in the industry. We offer excellent benefits, competitive salary, employee resource groups, and a community-focused environment where our staff members believe in giving back. At HBK Engineering, you’ll discover a culture where the values of diversity, equity, and inclusion are exemplified by all. Better outcomes are achieved when we bring our authentic selves to work daily. 
Our geospatial offerings include conventional survey, Remote Sensing including Imagery & LiDAR (TLS, UAS, mobile and Helicopter) and Subsurface Utility Engineering (SUE). HBK projects span the US, and our team is rapidly growing to support the increasing demand for our services.
HBK is at the core of the energy transition as such our project opportunities are plentiful, exciting and drive the future. We survey, design and support construction of powerlines (above & below ground), renewables, battery storage, substations, and conventional generation. We also support telecom infrastructure and gas utilities with the broad spectrum of services that HBK can provide.
Our sights are set on the future, and we invite you to rise to the challenge. 
Description:

• Develop and maintain strong client relationships
• Identify and generate new lines of business
• Develop and implement strategies to expand business opportunities
• Ensure the highest quality deliverables to our clients
• Work cross-functionally with other departments to align activities and deliverables
• Develop and monitor project execution plans to reconcile scope, financials, and schedule constraints
• Identify project risks and support the development of mitigation strategies
• Contribute to project productivity, quality, and progress
• Support teams in planning, scheduling, and implementation of projects
• Coach, mentor, and lead team members
• Ensure adherence to Safety and Quality Assurance processes, resulting in the highest quality deliverables to our clients
• Communicate effectively both within immediate team and across HBK Leadership team
• Ensure team receives consistent messages and has clear understanding of business direction, strategy, and results
• Attract and retain premiere talent through recruiting, mentoring, training, and other employee development activities
• Provide positive leadership and teambuilding that will encourage employee engagement and maintain high morale
• Communicate project successes and client feedback within the organization

Qualifications:

• 20+ years of utility industry experience
• Previous Operations Manager Experience
• Proven client development experience, managing professional services revenue streams of $10M+
• Proven experience leading large scope projects and cross-functional teams of resources
• Proven experience as a strategic business partner working with executive staff within the organization to develop and execute business development goals
• Must be able to travel up to 50%

Valued skills and experiences:

• Proficient in MS Office products
• Proficient in Program Management system/products
• Knowledge of Deltek system

Primary Location: Philadelphia, PA
Other Location(s): Oak Brook, IL, Chicago, IL; Iowa City, IA; Norristown, PA; Philadelphia, PA
Background Check and Drug Testing Information
Offers contingent upon satisfactory results from our standard background check and receipt of results of a satisfactory drug screening test from a location specified by HBK.
EEO
HBK is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.