Program Operations Coordinator

Title : Program Operations Coordinator

Duration : 7 months

Hybrid : Portland, OR

Work Schedule : 40 hours per week; In-person days: Tuesdays and Thursdays; opportunity for extension (Local candidates only)

Payrate : $28/Hr.

Key Skills: Excellent communication and organization abilities, Strong attention to detail, Customer service skills and experience, Strong research, and report-generating skills (Nice-to-have), Experience working within and coordinating multidisciplinary teams (Nice-to-have), Working knowledge of project and/or program management (Nice-to-have)

Tools:

• C2M (Customer billing system)
• Tableau (Data visualization software)
• Microsoft Excel
• Custom platforms (Internal platforms or software used for project management)

Position Summary/Purpose:

The Program Coordinator, part of the Flexible Load Program Implementation Team, provides direct support for day-to-day operations and special projects. Collaborating closely with product and program managers, this role ensures successful program implementation and supports continuous process improvements.

Key Responsibilities:

1. Project Consulting and Planning : Coordinate strategic alignment, cost effectiveness, and mitigation of operational impacts for business initiatives; develop project objectives and scope.
2. Team Coordination : Schedule meetings, develop agendas, distribute materials, capture minutes, track assignments, and request updates for projects and steering committees.
3. Project Controls : Maintain project plans, track budgets, monitor expenditures, and alert Program Managers to significant variances.
4. Stakeholder Engagement : Organize and facilitate stakeholder meetings, document actions and decisions, and assist with communication materials.
5. Process Improvement : Facilitate business process improvement activities, identify improvement opportunities, and research user requirements for business systems.
6. Project Reporting and Documentation : Prepare progress reports, proposals, and presentations; establish and maintain document repository; file project artifacts and "lessons learned".
7. Internal Collaboration : Partner with product specialists and program managers to enhance organizational competencies in project management.

Experience/Qualifications:

• Associates, Bachelor's, or equivalent years of direct experience.
• 2-5 years of relevant experience preferred.
• Familiarity with utility or energy efficiency industry preferred.
• Strong attention to detail and excellent communication skills.
• Customer service experience is desirable.
• Experience working within multidisciplinary teams is a plus.
• Working knowledge of project and/or program management tools is beneficial.

Education: Associates, Bachelor's, or equivalent years of direct experience.

Email your resume to: [email protected]

To learn more about Mavensoft visit us online at http://www.mavensoft.com/