Programs Coordinator

Equality Health, LLC is a Phoenix-based whole-health delivery system focused on transforming value-based care delivery with population specific programs that improve access, quality, and member trust. Our mission is to ensure diverse populations receive quality healthcare that improves and enriches their lives. Through an integrated technology and services platform, culturally competent provider network and personalized care model, Equality Health helps managed care plans and health systems improve outcomes for diverse populations while simultaneously making the transition to risk-based accountability.

Position Summary:

The Programs Coordinator plays a key role in the success of Equality Health to achieve quality performance. This individual is primarily responsible for coordination with third-party organizations aligned to assist in the care of Equality Health members designed to achieve HEDIS/STAR quality performance. This role will work closely with clinical, quality, practice, and product teams to ensure effective coordination of activities and communication.

Responsibilities:

• Facilitate meetings with third party organizations to establish working relationships.
• Coordinate communication, documentation exchange through effective contracting.
• Organize activities to achieve effective go-live with partnership work
• Coordinate regular meetings as well as data/metrics showing performance of third party organizations.
• Create, prepare, and assist in the timely delivery of reports, meetings, and agenda materials, and presentations.
• Proactively take on assignments with minimal direction and operational guidelines.
• Maybe required to work outside regular business hours (e.g., evenings, and weekends).

Required Knowledge, Education, & Experience:

• Bachelors degree in Liberal Arts, Social Science, Healthcare or a related field of study.
• A minimum of Two (2) years of work experience.
• Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work.
• Highly organized, strong attention to detail and responsiveness are critical because of the high visibility of this team's work within the company.
• Successful record of managing multiple projects with demonstrated ability to work independently in rapidly changing environments.
• Demonstrated ability to handle highly sensitive and confidential information in compliance with Health Insurance Portability and Accountability Act (HIPAA), and company confidentiality policies and procedures.
• Proficiency with Microsoft Office applications and web-based technologies

Highly Preferred Skills, Abilities, & Qualifications:

• Establish and maintain positive and effective work relationships with a diverse network of administrative leadership and staff.
• Superior customer service skills
• Ability to convey complex or technical information in a manner that others can understand, and the ability to interpret complex information from others.

Equality Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.