Proj Svs Spec

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!

Purpose: 

Help our clients deliver the highest quality learning to their leaders with speed, scale, and efficiency.

The Project Service Specialist will play a pivotal role in supporting client engagement for our leadership development solutions. This client-focused position involves providing comprehensive support for clients throughout the entire project lifecycle, from business and learning solution development to data analytics and client fulfillment. Operating within a dynamic, fast-paced, and matrixed team environment, your success in this role will hinge on your exceptional organizational, communication, and problem-solving skills. This position serves as an excellent entry point for individuals aspiring to pursue careers in leadership development and customer success.

 What they'll do

• Provide high-quality task-based support and customized services for the delivery of scalable solutions in collaboration with internal and external stakeholders. 
• Support cross-functional project teams working on internal initiatives aligned to organizational goals, processes, and resource availability. 
• Demonstrate a high level of technical proficiency encompassing a comprehensive understanding of relevant tools, technologies, and methodologies and adeptly navigate complex technical landscapes.
• Support, advise, or make recommendations to stakeholders on common issues integrating multiple resources drawn from knowledge of HBP's people, business lines, products, services, and functional areas.
• Maintain product and process enablement plans and organization including related knowledge, tools, documentation, communication strategy and timeline.

What they’ll bring

• Project Execution Excellence: Support clients and internal stakeholders in successfully implementing solutions and delivering projects. 
• Agility and Adaptability: Navigate and thrive in a rapidly changing environment, showcasing adaptability and agility in response to evolving project dynamics.
• Stakeholder focus: Prioritize and meet the needs of internal and external stakeholders, ensuring a customer-centric approach in all project activities.
• Accountability & Ownership: Take ownership of project deliverables and outcomes, demonstrating a high level of accountability for individual and team responsibilities.
• Curiosity /Lifelong Learner Mindset: Cultivate a curious and lifelong learner mindset, staying abreast of industry trends, best practices, and innovative approaches to enhance project outcomes.
• Matrix collaboration: Excel in dynamic team structures by fostering collaboration and seamlessly working with colleagues cross-functionally, embodying a team-player mentality.
• Investigative Inquiry: Utilize research and analytical skills to examine project requirements, gather relevant information, and propose informed solutions.
• Proficient communication: Strong verbal and written communication skills.

Will stand out if they have

• Strong time management skills
• Excellent communication and organizational skills
• Agility and Adaptability (Embrace change)
• Curiosity and Growth Mindset (Eager to learn)
• Multi-lingual