Project Coordinator

Coordinator, Management Activities, will report directly to Department Head and have an opportunity to understand and learn the fundamentals of end-to-end Customer Service functions including operational and system-based processes.

This role will have responsibilities defined by the Department Head ensuring prioritization of tasks, deliverables are met and realistic based on factors such as competing projects, capacity, business needs, etc.

This role of Coordinator, Management Activities, will support, manage, and maintain the planning of assigned deliverables based on department strategy and/or global initiative. Works with cross functional teams for connecting the dots on and integration of business needs, department capabilities, and process optimization and efficiency. Oversees deliverables daily by meeting with key stakeholders together to discuss initiatives, projects, metrics, and process improvement opportunities. Accountable for documenting project updates overseeing due dates and deliverables. Escalates to Department Head when there is risk of not meeting requirements. Deliver regular consolidated updates/reporting to key project stakeholders.

Candidate will have regular weekly (or as needed) touchpoints with Department Head to discuss progress on assigned deliverables.

Years of Experience: 1 - 3 Years

Requirements

This candidate will be assisting in a support capacity - plan meetings and agendas, take notes, follow up on action items, and accountability on deliverables. There will be regular discussion with Leaders so executive presence skills would be helpful. Comfort level with Microsoft suite is important and would prefer someone with a few years in a coordinating capacity but it's not a pre-requisite. Supply Chain/Customer Service is nice to have but not required. Personality is critical, they should be easy going, flexible, ask questions, engaged, and patient. Would prefer less administrative and more hands on, analytical. Hybrid schedule is okay - would need at least one day together onsite, but might need more, so please make sure the individual is comfortable working a few days onsite.

Duration: 6 months