Project Coordinator

Wausau Window and Wall Systems

POSITION SUMMARY

Focal point for customer communication with the goal of meeting customer needs, ensuring timely and complete job information, and optimum order profitability.

POSITION DUTIES and RESPONSIBILITIES:

Responsible for managing all pertinent activities in the project life cycle, from post order entry though project close out. Primarily executes project activities for Configured Projects.

Effectively manage Project kick off activities

• Evaluate contract documents, such as purchase orders, specifications, architectural and structural drawings, to determine the scope baseline
• Evaluate internal quote and job summaries to establish project cost baseline
• Understand product performance boundaries as indicated in project specification, die design, engineering, and manufacturing procedures to determine possible constraints
• Evaluate product performance boundaries as indicated in project specification, die design, engineering, and manufacturing procedures to determine possible constraints
• Evaluate project requirements as specified by customer, as well as LEED requirements

Effectively manage Project Planning activities

• Evaluate the project schedule baseline as they relate to submittal milestones and product shipments requirements
• Establish a communication plan in a manner that would remain consistent with individual customer preferences, as well as internal communication requirements, in an effort to keep all parties informed in a timely manner
• Seek/allocate engineering resources that will effectively support the project
• Determine or seek customer instructions, for the appropriate sequence of engineering output that will best support customer expectations
• Ensure full customer approval package (CAP) is received on schedule, in an effort to maintain required ship dates for our customers

Effectively manage Project Executing activities

• Compile and present complete submittal packages including but not limited to: details, engineering documents, test reports, product data, samples, LEED information and other required information
• Facilitate internal progress meetings as required to ensure project milestones will be met
• Publish Request For Information (RFI) as required to maintain completeness and accuracy of project information
• Effectively negotiate Change Orders (CO) as a result of new information that impact project scope and cost
• Manage and negotiate scheduling concerns that could impact both external and internal stakeholders
• Maintain open communication with external and internal stakeholders to keep projects flowing at an optimum pace
• Attend project coordination meetings via phone conference or through WebEx to secure information and/or gain approvals. Provide support to the customer when shipping and field issues arise

Effectively manage Project Monitoring and Controlling activities

• Monitor, track and report key project performance metrics, such as On Time Delivery, Quality, and Financial information (bid vs. actual performance) to provide visibility throughout the project lifecycle
• Manage project deliverables in a timely fashion to ensure timely invoicing and payments
• Monitor project activities, including but not limited to: cost of material procurement, performance to bid, adds and deducts, and resolution of back charges

• Monitor job site status and field issues that may impact Window and Wall Systems scope of work and delivery of products
• Notify the customer of quality issues during manufacturing activities, which could cause defects in material and workmanship that may impact the ship dates
• Throughout the project lifecycle, utilize and maintain project management tools, such as RFI log, meeting minutes, Schedule of Values (SOV), and Performance Reports/Dashboards
• Present a Project Performance Report to the Senior Leadership Team (SLT), as required, in order to provide visibility to potential negative impacts to the business as a result of cost overruns, margin erosion, or customer dissatisfaction

Effectively manage Project Close Out activities

• Negotiate with the customer to reduce field back charges and process "Credit Request Forms" as required
• Reconcile final payments from the customer and issue credits to the customer
• Issue Warranties as per contract requirements
• Survey the customer to evaluate overall customer satisfaction

Support Business Process Activities

• Undertake and promote job responsibilities in a manner consistent with the Company's Core Values
• Adhere to established Safety policies and procedures to ensure a safe environment for all associates
• Provide mentoring or coaching to less experienced Project Coordinators/Managers
• Comply with Department or related Standard Operating Procedures and Standards
• Participate in and/or lead process and continuous improvement initiatives

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned and required.

EDUCATION and EXPERIENCE REQUIREMENTS

Minimum of an Associate's Degree in Design, Engineering, or related field, or 2-5 years of Project Coordination/Project Management experience

Bachelor's Degree in Project Management or Construction Management a plus

Industry experience a plus

Knowledge of process improvement methodology a plus

COMPUTER SKILL REQUIREMENTS

• Office Suit (Outlook, Power Point, Word, Excel)
• Bluebeam or Adobe Acrobat
• Understanding of ERP software (Epicor or similar)
• Understanding of BOM (Bill of Materials)
• Understanding or experience in AutoCAD a plus

PROJECT MANAGEMENT SKILL REQUIRED

• Excellent verbal and written communication skills
• Carry out responsibilities with a sense of diligence
• Ability to work independently or as part of a team
• Financial acumen (P&L Analysis)
• Prioritization skills
• Problem solving skills
• High attention to detail

ADDITIONAL PREFERRED PROJECT MANAGEMENT SKILLS

• Thorough knowledge of Window and Wall Systems products and processes, or equivalent knowledge in a similar industry
• Negotiation skills
• Conflict management skills
• Time management skills
• Understanding and interpreting construction documents

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibility.

WORK ENVIRONMENT/TRAVEL REQUIREMENTS

The work will be performed mostly in an office environment with occasional visits to the manufacturing floor. The noise levels in the work environment are usually moderate.

Travel (~10%) may be required to meet with current customers to discuss project specific items/concerns.

PHYSICAL REQUIREMENTS

Regularly required to sit or stand, reach, bend and move about the facility. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Window and Wall Systems is an Equal Opportunity Employer and Affirmative Action Company. Women, minorities, protected veterans, and individuals with disabilities are encouraged to apply.

Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.