Project Coordinator - Operations

Mintel is looking for a Project Coordinator to join the dynamic Chicago Comperemedia Direct team. The Project Coordinator will support the Operations Department by managing the day to day of our panels, maintain vendor relationships related to our mail study, as well as document trends, processes, and issues as they arise. This person must be comfortable working with outside parties, develop and uphold documentation related to the data, and analyze the data to ensure compliance with standards and historical trends. 

What You Will Be Doing:

• Create and develop ways to track recruitment, mail pick ups, inventory counts, and documentation for operational processes. 
• Produce and send marketing email communications leveraging tools such as Constant Contact, Mailchimp, etc.
• Communicate with panelists in a timely manner and verify participation in their mail study, as well as overseeing the panel health by recruiting and performing cleanses as needed.
• Monitor and manage vendor workload, ensuring deadlines are being met.
• Assist IT teams to resolve internal and external support issues.
• Summarize findings in weekly, monthly, quarterly reports.
• Help others within Comperemedia Direct and Mintel execute requests and answer questions.
• Work with senior management on meeting budget allocations.

Who We Are Looking For:

While we may have a wish list, we are always open to looking at different profiles for our roles, so please don’t hesitate in applying even if your experience does not check all of the boxes. We believe there is no one perfect resume for a role, but there is a perfect candidate for us, and that could be you.

• Self-Directed: You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the growth of our products.
• Great Communicator: You know how to communicate information across various business lines, adjusting your language to reach technical and non-technical audiences alike.
• Tech-Savvy: You have excellent Microsoft Office skills and are comfortable with the Google suite of products. You have familiarity with marketing email communication platforms, and can adapt to learning new tools and platforms as the business evolves.
• A Collaborator: You bring an energy to the table that encourages and develops internal relationships. You seek out opportunities to partner with peers in your department and across the organization.
• Passionate: You are a positive influence on your teams, and you have the energy, intellect, and humility that draws people to wanting to learn more from you.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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