Project management - Spanish

The Spanish Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.

COMPENSATION: TBC based on the experience of the candidate

Project duration: 2-3 months - around 40 hours per week

KEY RESPONSIBILITIES

- Recruit, train and certify a sufficient and adequate number of active Evaluators for the missions he will be in charge of

- Retains and create long term relation with Evaluators by ensuring the Evaluators have the best User Experience: answer quickly and effectively to their request

- Be responsible of the timely assignment and execution of fieldwork as per the Company’s standards, specific mission/client requirements and project schedule of the Business Unit Operations team

- Ensure the quality of the field surveys, their timely collection and electronic submission

- Coordinate with and report project status to the Operations Manager

- be professional under any circumstances when representing the Company.

KNOWLEDGE AND SKILL REQUIREMENTS

You bring to this position attention and accuracy for details that you support by:

- Excellent communication skills in Spanish (English and/or Italian is a plus)

- Excellent organizing skills to make sure the tasks are accomplished on time

- Positive personality

- Microsoft Office skills

- At least 1-2 years of Editing experience is a plus

KEY COMPETENCES

- Rigorous organization

- Time management

- Interpersonal skills

- Attention to details

- Customer-service orientation

- Integrity

- Reliability

Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands.

Learn more about Customer Experience Group by visiting www.customerexperiencegroup.com.