Project Manager

Patron Technology is a remote-friendly company. This position is open to any candidate in North America.

WHO WE ARE:

Patron Technology is redefining what it means to be an event creator by empowering organizers to take control of their entire event experience. With our powerful ticketing, engagement, mobile apps, and cashless products fit for any event, creators can transform the attendee experience and become leaders in their industry. That’s why iconic brands like New York Comic Con, Bonnaroo, Candytopia, and the NHL use our ever-evolving solution to drive nonstop engagement, reach expansive audiences, and gain more revenue.

We are a diverse team of event goers and experts that are passionate about helping our clients transform how attendees experience their events. We thrive in a collaborative, fast-paced environment that rewards innovation and creative thinking. Our employees are located around the world in the United States, Canada, Europe, and Australia.

Patron Technology is looking for a client service minded and proactive Project Manager to join the team. Project Managers support our top tier clients and are the key to deployments; coordinating with the client and multiple internal departments to ensure all aspects of the project are sequenced appropriately and delivered on time and to spec. We support some of the world’s largest events in the pop-up, convention, festival, and venue spaces, so the ideal candidate will thrive in a fast-paced, collaborative environment and will have a passion for organization, collaboration, and project success.

Sounds interesting? Let’s talk.

AS A PROJECT MANAGER, YOU WILL:

• Collaborate with Account Manager to manage client-facing projects 
• Manage internal projects as needed, collaborating with internal departments and stakeholders to execute strategic and technical projects
• Coordinate with Sales, Account Managers, Client Implementation, Product, Sales Engineers, Design, Finance, Event Operations, Customer Care, and Marketing Services 
• Identify internal and external stakeholders; manage stakeholder engagement
• Develop Project Management Plan; update as needed
• Maintain all shared Project documents 
• Support teams to control scope and document Change Requests
• Develop and execute Communication plan
• Develop and maintain master schedule of deliverables and help teams sequence activities
• Help facilitate client communication
• Facilitate cross-product and cross-department communication
• Remove obstacles
• Maintain risk register
• Celebrate Milestones and project completion
• Close project and conduct internal lessons learned
• Be fluent in our shared Project Management tool and a champion of our shared Patron Technology tools
• Document and share creative solutions and suggest workflow improvements
• Travel to events as needed

EXPERIENCE & SKILLS:

• Bachelor’s degree 
• PMP certification or willingness to pursue certification
• 1-2 years Client-facing Project Management experience
• 3+ years experience in the live events and/or SaaS industry
• 2+ years project management software experience preferred
• 2+ years Salesforce experience preferred
• Exceptional written and verbal communication skills
• Willingness to travel 
• Capacity to own and execute multiple large-scale programs simultaneously
• Must be fluent in English. French and/or Spanish language skills a plus

BENEFITS:

We offer 

• Medical, Dental, Vision, and Voluntary benefits
• Generous PTO
• Paid parental leave (following 12 months of continuous employment)
• 401K Match
• $200 event reimbursement
• Udemy Business, a world-class learning and development platform

LEARN MORE:

https://patrontechnology.com/

ADDITIONAL INFORMATION:

At Patron Technology, we take great pride in providing our team members a safe and healthy work environment. To that end, Patron Technology requires all employees, contractors, and visitors who will be physically present at a company facility or sponsored event, representing the company at a client event, or physically present at any event where the company’s employees, clients, or vendors are present, to be fully vaccinated. Exemptions are permitted, and if approved, will require the wearing of an approved face-covering, submission of a negative COVID test, and completion of a health and safety form that includes temperature.