Project Manager

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Project Manager

ACCOUNTABILITY STATEMENT: This position, which supports IT projects across organizational lines, will plan, execute, and finalize projects according to strict timelines and within budget using established VyStar Credit Union policies and procedures. This includes acquiring resources and coordinating the efforts of team members, third-party contractors and/or consultants in order to deliver projects according to plan. The Project Manager will also define the project objectives and oversee quality control throughout the project lifecycle. Work at this level may vary in scope from medium to large-sized projects, impact multiple business units, utilize new or multiple technologies, possess an increased level of visibility, impact and risk, and may require communication at all levels of the organization. This role is managed under the general supervision of the Manager, Project Management.

ESSENTIAL JOB FUNCTIONS:

• Define project scope, goals and deliverables that support both VyStar and business goals in collaboration with Senior Management and stakeholders. Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Coordinate with project stakeholders on an ongoing basis. Set and continually manage project expectations with team members and other stakeholders.

• Plan and schedule project timelines and milestones using appropriate tools. Track project milestones and deliverables. Facilitate project team meetings to review the project plan and monitor activities of team members toward task and project achievement.

• Estimate the resources and participants needed to achieve project goals. Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary. Where required, negotiate with other VyStar managers for the acquisition of required personnel. Delegate tasks and responsibilities to appropriate personnel.

• Direct and manage projects from beginning to end. Proactively manage changes in project scope, identify potential crises, and devise contingency plans. Define project success criteria and disseminate them to involved parties throughout project life cycle. Develop project plans and project documentation. Develop and deliver status reports, proposals, requirements documentation, and presentations. Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements.

• Identify and resolve issues and conflicts within the project team. Identify and manage project dependencies and critical path.

• Coach, mentor, motivate and supervise Associate Project Managers and project team members, and influence them to take positive action and accountability for their assigned work. Assist in developing VyStar best practices and tools for project execution and management.

• Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
  • Focus - Focus your full attention by carefully listening to and observing your clients or member.
  • Connect - Consistently be friendly and approachable. Demonstrate you care.
  • Understand - Listen empathetically and ask questions (70% to 30%).
  • Counsel - Recommend solutions based on your client's or member's needs and objectives.
  • Advance - Ensure that member's or client's expectations were exceeded.
  • Verify necessary follow-up actions were completed.

JOB QUALIFICATIONS

Experience

• 10+ years implementing technology based business solutions or equivalent progression of related IT implementation roles
• 5+ years in project management role
• Significant hands-on experience in practical, daily Project Management activities
• Roles in a financial institution where duties have been high-responsibility and multi-project in scope
• Leveraged formal project management disciplines to manage development resources on a variety of projects
• For project implementations, use of formal project methodology, documentation, and management practices

Skills and Abilities

• This position requires an individual who can be successful in both an independent as well as a team-oriented, collaborative work environment.
• The position also requires the ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• This position requires prompt and efficient reaction to project adjustments and alterations as well as an individual who is flexible during times of change.
• This position also requires the ability to elicit cooperation from a wide variety of sources, including Senior Management, clients, and other departments, the ability to defuse tension among project team, should it arise, and the ability to bring projects to successful completion through political sensitivity.
• Crucial to this position is the ability to effectively prioritize and execute tasks in a high-pressure environment.
• This position requires strong written and oral communication skills, strong interpersonal skills as well as the ability to learn, understand, and apply new technologies.

Education

• Position requires a four-year Bachelor's degree, Formal higher education (Bachelors or higher) may be substituted with experience at a 2:1.
• Project Management certification/designation preferred
• Six Sigma Green or Black Belt designation preferred.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.