Project Manager

Job Description

Why iCrossing

For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.

We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.

About the job

iCrossing is looking for a strong team player to join their Project Management team. As a Project Manager you will be owning coordination, communication, and risk mitigation on projects, ensuring the entire project runs smoothly. These projects will range across the iCrossing offering across Strategy, UX/Design/Content, Technology, SEO, and Media.

What you'll do

• Manage projects across digital experiences.
• Manage project budgets, billing, and time tracking.
• Manage development of pricing, proposals, and Statements of Work / Change Orders in collaboration with engagement team members, Client Finance, and Contracts.
• Develop meaningful relationships with managers across iCrossing service disciplines, external partners and vendors, including offshore and near shore teams.
• Develop a strong understanding of clients' business models, opportunities, and risks that they face and align project execution tactics around these needs.
• Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing's resource planning system.
• Ensure successful completion of projects on-time, in-budget, and with agreed quality.
• Responsible for continuously re-evaluating the processes and plans to adjust for new information, changing risks, shifting priorities, and schedules.
• Perform other duties as assigned.

Who you are

• Minimum of 3 years of project management experience in a fast paced, business solutions focused environment. Preferably, in projects focused customer experience, digital transformation (strategy/solution to design/UX to tech implementation), and content development.
• Experience managing cross functional teams.
• Effective communication both written and oral.
• Adaptable to rapidly changing business needs and priorities.
• Knowledge of Scrum, Agile, or Lean methodologies preferred.
• Detail oriented with great problem solving and time management skills.
• Demonstrate a positive "can do" attitude with a focus on the success of the team over individual successes.
• Applies ingenuity and determination to find the best possible options to support business needs.
• Takes ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization
• Respects other people's opinions and suggestions and works to create an "environment of trust."

Our Mission & Values

The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules.

Our core values map back to our vision.

Be Kind: lead with compassion. What you truly know about someone's life is very little.

Know The Line: lead with candor. Is what you say true, good, and useful?

We Before Me: lead for others. The sum is always going to be greater than the parts

We evolve clients for a human-centric future - creating a better world for everyone.

For New York City, the estimated salary range for this position is between $80,000 and $100,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

We also offer a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and sick time
• Parental Leave
• Employee assistance program and other company benefits.