Project Manager

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Your Role:

In this individual contributor role, the Project Manager is responsible for the site planning and implementation of Baxter's very sophisticated product line at medical and healthcare facilities throughout a dedicated region. Baxter's surgical portfolio of products within this position consists of surgical and examination lights, equipment management systems (booms), video integration, and overhead patient lifts. PMs serve as team leaders, mentoring and training PMs and participating in some tactical team management duties. Additionally, PMs have an active role in pre-sale support and enterprise account satisfaction.

What You'll Be Doing:

• Responsible for delivering projects on time, on budget, and with high customer satisfaction.
• Attends coordination meetings as needed to ensure site readiness progresses appropriately.
• Defines site-specific installation requirements and interfaces with internal resources to determine production lead times.
• Schedules and outlines installation implementation plans, including coordinating with third-party contractors.
• Performs post-install quality reviews to ensure customer satisfaction and proactively identifies and resolves any issues.
• Supports outside sales with product specifications and technical support.
• Maintains pre-installation and rough-in information for third-party contractors.
• Provides strong proactive leadership in the execution of product implementation projects.
• Demonstrates excellent communication skills to build consensus and influence others across multiple internal and customer organizations.
• Identifies, communicates, and resolves customer issues proactively, providing customer-focused solutions that meet or exceed expectations.
• Provides thought leadership on topics that add value and ROI related to project management, system implementations, and hospital/clinical best practices.
• Utilizes effective change management best practices in leading product implementation projects and communicates project status and action plans to stakeholders.
• Provide technical product and design support to the sales team, including participating in pre-sale activities and providing thoughtful customer insights.
• Act as the lead contact with customer accounts/representatives for issues, solutions, and long-term planning, and ensure enterprise-wide communication and execution of roles and responsibilities.
• Provide subject matter expertise to support team members with technical product issues, and offer technical support escalations as needed to alleviate workload from cross-functional teams.

What You'll Bring:

• Bachelor's degree required
• Demonstrated excellent verbal and written communication skills
• Requires an understanding of construction and previous experience with medical equipment is a plus
• 7-10+ years' experience in project management
• Experience in multiple healthcare capital equipment products and projects preferred
• Demonstrated success with strategic planning and ability to synthesize broad information into concise actionable plans.
• Proven leadership abilities, with the ability to facilitate, manage, and motivate large, diverse groups without direct line authority.
• Proven ability to effectively communicate with all levels of the organization, including customer 'C' level management and Baxter senior management.
• Positive and self-motivated attitude, with the ability to work through complex issues, customer politics, and personalities.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $60,000 to $132,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.