Project Manager

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

As a Project Manager you will be part of a high-performing professional services team (PSO) focused on evaluating how the nCino product can best meet our clients' needs and partnering with the Implementation Consultant to oversee the application of an agile project delivery for financial institutions.

You will provide direction on complex programs for our digital transformation program, ensuring the successful development and implementation of medium to large scale, cross-functional projects.

Responsibilities

• Responsible for leading and consulting customers through a digital transformation program using the nCino Portfolio Analytics System
• Drive the nCino single platform vision and adoption throughout the entire customer organization from executives to individual contributors
• Establish relationships with both technology partners and internal key stakeholders
• Work with product management team and senior leadership team to assist in prioritizing product enhancements to drive roadmap decisions, revenue, and customer retention
• Plan and designate program resources, communicate burn summaries, monitor progress, and keep stakeholders informed
• Serve as a point of escalation for nCino project delivery on customer issues
• Create and manage Project Plans and lead regular Project status meetings for each client
• As a PSO revenue producing contributor you will work in tandem with an nCino Implementation Consultant(s) to evaluate the needs, processes, and policies of your client base, configure the nCino system in the most efficient way possible to meet those needs, and ultimately implement the system within the institution

• Provide regular updates to executive sponsor and internal nCino senior leadership on the status of each customer's program delivery and detail the achievements against the agreed business metrics
• Ability to manage and deliver multiple programs concurrently

Program Management

• Provide Subject Matter Expertise as it relates to the lending and banking environments
• Perform detailed deeper dive product demonstrations
• Develop broad understanding of cross-organizational programs and operations across the nCino solutions and how those align with the Financial Institutions operating process
• Consult on program management processes, best practices and methodologies within the program teams

Qualifications

Required:

• Previous financial industry experience preferred; specifically a banking or credit union background in consumer or commercial lending.
• Bachelor's degree or equivalent experience preferred
• 2+ years of experience or combination of education, experience, and superior performance
• Proven ability to collaborate effectively with a cross-functional teams to align and coordinate internal resources
• Exceptional communication skills and an innovative problem-solving personality
• Proven ability to interact and communicate with customers in a professional, positive and constructive way; comfortable with public speaking and leading a meeting
• Ability and motivation to learn quickly and independently
• Proven organizational skills, communication skills, and ability to prioritize daily tasks, projects and workload to deliver according to the program schedule
• Analytical mindset; being able to observe a client's current process and analyze how the nCino product will benefit them
• Ability to present and explain program specific information to diverse types of audiences
• Ability to define and document business and functional requirements, business process maps ("As-Is/To be") flows and diagrams

Desired:

• Experience with CRM systems such as Salesforce.com or systems built on relational databases
• Previous managerial and project management experience preferred
• Familiarity and experience with project management tools, agile methodologies and strategies

Other

• Position requires 20-25% travel

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.