Project Manager

Job Type

Full-time

Description

Our Mission

Our Passion Powers Your Product

Our Values

Creativity: Our ideas create Client success.

Passion: We have heart with a Customer Service attitude.

Integrity: We honor our business & planet with sustainable practices.

Responsible: We own it!

Safe: Our safe work habits protect us all.

Fun: We take our work seriously- not ourselves

SUMMARY

The Project Manager supports revenue growth & client relationship by working in conjunction with sales executives on specific strategies and activities. The role gathers customer requirements and ensures success for the client from product inception to delivery, this includes communication between the client and internal teams throughout entire product lifecycle.

JOB FUNCTION/PURPOSE

• Owns project deliverables and overall execution for all assigned programs; oversees all aspects of project as it moves through Bay Cities departments.
• Meets customers frequently and participates in sales client meetings and sales client calls.
• Assures all projects stay on track and meet established deadlines.
• Assesses problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Develops a time & action calendar and tracks details/data/information/activities per program.
• Develops solutions for project issues and effectively communicates solutions to all internal and external stakeholders.
• Performs daily management of project schedule, WebCenter, and assigned project resources -accountable for the effectiveness of all assigned project resources.
• Assesses project situations to determine the importance, urgency and risks, and under general supervision, makes clear decisions which are timely and in the best interests of the organization.
• Maintains strong communication lines with sales team, client service team, design team, production team, packout team, and or clients regarding all programs.
• Responsible for managing and ensuring all deliverables per sales & PM project checklist are met and validates the completed deliverables by department.
• Works in conjunction with the client service teams to execute client proposals.
• Manages and assists on RFP/RFI/&Client proposals.
• Builds and maintains relationships with sales force to understand and serve their needs as a first line of support on all leads, clients, programs, systems, and applications.
• Proactively and thoroughly researches matters relating to account assignments, WebCenter, forecasting and opportunities/quotes, booking transactions, packout timelines and/or accounts receivables. Coordinates deliverables to involve relevant members of client services, design, operations, packout, supply chain and the sales team.
• Assists and drives target categories under Sales Executive by increasing revenue and market opportunities outlined by EVP of Sales.
• Utilizes software & tools such as CRM, WebCenter, project flow, Time & Action calendar effectively to track projects internally.
• Performs other duties as assigned.

Requirements

EDUCATION, EXPERIENCE & COMPETENCIES

• Bachelor's Degree strongly preferred.
• 1-2 years of experience in a sales/customer service & project management capacity desirable.
• Experience in the corrugated, display or packaging industry a plus.
• Strong understanding of direct/database marketing and analytics.
• Proficient in MS Office, Word, Excel, PowerPoint, Project and CRM tools. Visio and Publisher, a plus.
• Strong typing skills and proficiency in English, grammar, and proofreading skills to ensure quick and accurate data entry.
• Excellent organizational skills and ability to interact with sales, operations, design, and all levels of management.
• Excellent organizational skills and ability to interact with sales, operations, design, and all levels of management.
• Strong organizational and follow up skills.
• Proven ability to maintain confidentiality of company and customer records.
• Ability to work with diverse personalities across the organization.
• Excellent attendance and punctuality.
• Strong internal customer service skills; ability to respond in a prompt, polite and efficient manner.
• Ability to travel on occasion.
• Valid Driver's License with DMV evidence of good driving record and reliable transportation.

Core Competencies

• High ethical standards. Models and supports organization's goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.
• Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.
• Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.
• Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids 'pointing fingers'. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.
• Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.
• Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.
• Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.
• Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment.

OTHER

• US Persons Only (US citizens, lawful permanent residents, refugee or asylee - all require proper identification and documentation).
• Up to 25% travel required.
• Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.
• Work environment includes front-office and manufacturing in California. The noise level in the work environment is usually moderate.
• Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment.

Salary Description

$80k-$100k