Project Manager, Clinical Research

Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. We're looking for a Project Manager to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Are you ready to be the next changemaker in cancer care?
What You'll Do
This position is responsible for maintaining and driving timelines, project plans, and deliverables for customer facing projects. You will also be responsible for support for ongoing projects at the program and protocol level. You may also have the responsibility for line management of others in the Professional Services organization.

• Support multiple clinical research technology projects with a focus on delivery of the scope on time, within budget and with a high-quality outcome
• Support IT on-boarding and roll-out of software applications in hospital space
• Provide prompt response and resolution to customer inquiries and requests
• Create training and support documentation
• Manage identification and resolution of clinical trial data inquiries
• Mentoring and/or managing Professional Services staff
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Establish and maintain relationships with third parties/vendors
• Oversee and manage projects at the portfolio or program level
• Ensure that all projects are delivered on-time, within scope and within budget
• Collaborate with Product on feature requests and enhancements
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Providing prompt response and resolution to customer inquiries and requests
• Create training and support documentation
• Managing identification and resolution of clinical trial data inquiries
• Assist in the maintenance and updates to Professional Services SOPs and Work Instructions

Who You Are
You're a proactive Professional Services professional with at least 4 years of relevant experience. You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You're a kind, passionate, and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact.

• You have 2+ years of experience in clinical research (pharma, device and/or biotech sectors) and a solid understanding of Clinical Research technology
• You have experience owning client relationships
• You are able to influence customers and internal stakeholders to deliver on project requirements
• You have excellent verbal/written communication and organizational skills
• You have excellent computer skills, public speaking, presentation and teaching skills
• You are proficient with MS Office suite, Word, Excel and PowerPoint and Google Suite products
• You are self-motivated, able to work with remote teams and able to assume responsibility in a professional manner
• You have the ability to work within cross-functional team and manage multiple simultaneous projects
• You share our commitments to diversity, inclusion, and belonging; You are excited to use your skills to optimize quality in new and innovative ways

Extra Credit

• You have direct experience with research regulations
• You have worked for a technology company (or have worked directly with software developers)
• You have oncology and/or clinical technology user experience

Where you'll work
In this hybrid role, you'll have a defined work location that includes work from home and 2-3 office days set by you and your team with the option of being Flex or Office. For more information on our approach to hybrid work as well as our work type options, please visit the how we work website.
Life at Flatiron
At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package
• 401(k) contribution to help you reach your retirement planning goals
• Financial health resources including 1:1 financial advice
• Mental well-being tools and services
• Parental benefits and policies including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption and surrogacy
• Travel support for safe healthcare services
• Lifestyle spending account for perks that make sense for you and your family

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning through professional development programs and celebrate Diversity in the workplace.
Flatiron Health is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Compensation Range
Salary Range: $110,400.00 - $165,600.00

Preferred Primary Location: NYC Headquarters
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.