Project Manager - Continuous Improvement

The Project Manager - Continuous Improvement at C.H. Robinson is responsible for managing and leading projects that require excellent organization, documentation, and communication skills. To effectively lead a project, you will have ability to align with internal and external stakeholders to gather voice of the customer, build project charters and business cases, develop project plans, facilitate their delivery, resolve issues, and escalate appropriately. The primary project stakeholders sit within C.H. Robinson's Finance organization although you may also interact with dozens of stakeholders and SMEs across multiple companies.

If you have outstanding organization and communication skills and a proven track record of delivering high quality projects on time, this may be a great fit!

This is a hybrid role that will require 2 days per week in the corporate office.

Responsibilities:

• Manage multiple projects within a project-based delivery model
• Maintain all project related documentation, including project plans, process flows/VSM's, resource requirements and business cases
• Communicate project progress and facilitate project-related meetings to meet deliverables; escalate quickly as necessary
• Manage change management with internal and external stakeholders
• Serve as the single point of contact and be accountable for all project related activities & requests
• Deliver projects on time and on budget with quality solutions
• Support the Continuous Improvement team with planning and execution of process improvement projects
• Partner with business owners to help them create charters and action plans for their interdependent deliverables
• Support the Finance project prioritization process by managing the intake queue, working with business owners to create ROI, facilitating status meetings and providing project status reports
• Offer solutions for improving our tools and processes
• Build rapport with project team and stakeholders
• Anticipate internal and external challenges
• Successfully transfer knowledge to other relevant internal teams as well as provide support as needed
• Leverage technical expertise and relationships to contribute to strategy and drive business results
• Track and report project financials (budgeted vs actual) for allocated resource hours and billings

Required Qualifications:

• Bachelor's degree from accredited college or university
• Minimum 2 years of project management experience, with the proven ability to manage multiple projects simultaneously
• Ability to travel up to 10% (domestically)

Preferred Qualifications:

• Project Management Professional certification (PMP)
• Basic knowledge of process improvement methodologies such as Six Sigma, Lean, PDCA
• Effective and flexible communication skills: strong listener with strong facilitation skills and the ability to tell a story and connect with your audience
• Ability to organize, design, develop, and deliver projects for internal and external audiences at all levels
• Ability to collaborate effectively with subject matter experts internally and externally at all levels
• Experience working and thriving in a continuous improvement environment
• Experience and comfort in dealing with ambiguity and able to deliver with minimal oversight
• Proficient in Microsoft Office Suite of Programs
• Experience with Monday.com
• Ability to motivate and encourage change, and get positive results in a large matrixed organization
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.