Project Manager (Creative Operations)

Who are we?

UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant robust ways to enable our customers to find acknowledge and remediate cyber risk. With UpGuard organizations leverage our security expertise and software to automate what was once laborious spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest fastest-growing and most innovative companies.

The Marketing team at UpGuard includes multiple marketing and design functions including Product Marketing Demand Gen Marketing Ops Content Marketing SEO Community Design and Video. UpGuard’s vision is to become a leader in the markets we play in (Cyber VRM Attack Surface Management) by providing a best-in-class SaaS platform for organizations to manage their third-party risk and external attack surface. Our purpose as a Marketing team is to facilitate this goal by growing UpGuard with a repeatable and scalable marketing engine and a leading brand.

Why we’re hiring for this role?

As UpGuard continues to grow our creative team is handling an increasing volume of projects from various cross-functional teams. We’re looking for a Creative Operations Project Manager to focus exclusively on overseeing and optimizing the creative team’s project flow. This role will act as the primary liaison between the creative team and our cross-functional partners gathering insights into their objectives each quarter and translating these needs into a clear project roadmap. This person will be essential in prioritizing planning and resourcing creative work to ensure our team is set up for success in producing impactful high-quality work.

What will you do?

• Collaborate closely with cross-functional partners (e.g. PMM growth content) to understand and document their marketing objectives translating these into an organized prioritized project roadmap for the creative team.

• Oversee the intake and prioritization of all creative projects ensuring that timelines align with team capacity and that high-impact projects receive the necessary focus and resources.

• Actively monitor upcoming projects tracking timelines and keeping the creative team informed of expected workload and resource needs.

• Facilitate clear consistent communication with cross-functional teams providing status updates on project milestones and ensuring expectations are aligned.

• Implement systems and processes that streamline the creative team’s workflows enhancing efficiency and accountability and allowing team members to focus on producing their best work.

• Continuously assess project performance and team resourcing identifying opportunities to improve efficiency reduce bottlenecks and elevate the quality of deliverables.

What will you bring?

• 5+ years of experience in project management within a creative design or marketing team environment ideally within a SaaS or technology-focused company.

• Strong background in creative operations with demonstrated success in overseeing project flow and resourcing for a dedicated creative team.

• Exceptional organizational and time-management skills with a proven ability to prioritize tasks and manage multiple projects within a fast-paced environment.

• Proficiency in project management tools (e.g. Asana Monday.com or similar) with a track record of introducing processes that improve team efficiency.

• Outstanding interpersonal and communication skills with the ability to work effectively with cross-functional teams and keep all stakeholders informed and aligned.

• A deep understanding of creative workflows and the project lifecycle enabling accurate time estimates and a balanced project load.

• A proactive solutions-oriented approach with a knack for identifying and implementing systems that enhance team performance and streamline operations.

What will give you an edge?

• Experience in a high-growth SaaS or tech environment bringing insights into industry-specific challenges and best practices.

• Familiarity with brand and campaign development with an understanding of how creative work intersects with larger marketing objectives.

• Previous experience in creative project management adding value to projects that require cross-functional collaboration and a creative perspective.

What's in it for you?

• Monthly Lifestyle subsidy: use this for financial physical and mental wellbeing (all regions)

• WFH set-up allowance: to ensure you have the right environment to work in we will help you get set up within your first 3 months at UpGuard (all regions)

• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)

• Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)

• 18 weeks paid Parental Leave: irrespective of parenting role (all regions)

• Personal Leave allowance: this includes sick & carer’s leave (all regions)

• Fully remote working environment: whilst we have physical offices in Sydney & Hobart we do not mandate compulsory attendance (all regions)

• Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)

• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)

• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)

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UpGuard is a Certified Great Place to Work® in the US Australia UK and India establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.

For applications to positions in the United States please note at this time we can only support hiring in the following US states: CA MD MA IL OR WA CO TX FL PA LA MO or DC .

Before starting work with us you will need to undertake a national police history check and reference checks. Also please note that at this time we cannot support candidates requiring visa sponsorship or relocation.