Project Manager I

Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Project Manager I to join our team. This is a hybrid opportunity based out of our Waltham, MA office.
Job Summary
The Project Manager I is responsible for implementing complex IT solutions with customers in the U.S healthcare provider environment. Additional responsibilities include preparation for the for the overall project plan, budget, structure, expectation setting, schedule and staffing requirements for small to medium fast-moving deployments. This would include management of both Imprivata and client employees as well as third-party vendors to ensure that an integrated solution is provided to meet client needs. Foundational project management knowledge is required, with some experience coordinating projects in software or similar settings. The Project Manager I must clearly communicate project progress in the form of regular status reporting, maintaining project plans, tasks and status meetings. This role will also be a contributor in the development and evolution of the company's professional services operational and deployment methodologies, particularly in the area of project oversight and management. The primary focus of this role will be on US Healthcare customers and requires up to 20% travel per year.
Duties and Responsibilities

• Delivering high-quality software solutions that meet and exceed our clients' expectations, on-time and on-budget.
• Manage all aspects of the project delivery for enterprise level engagements including scheduling, task management, expectation setting, customer management, time management, and resource management.
• Managing priorities and expectations across a variety of internal and external stakeholders.
• Establish and maintain project plan from project kick-off through production roll-out.
• Collaborating with clients to resolve project issues and manage project risks.
• Tracking and reporting on project status, time used and achievement of project deliverables.
• Keeps professional services and executive leadership informed of status of implementations through scheduled project review calls or ad hoc as requested
• Provide support during agreement process and SOW review to review effort and budget estimates.
• Building and maintaining client and partner relationships.
• To identify opportunities to sell additional services and support offerings during and after the customer implementation.

Qualifications

• 3+ years' experience in the software industry
• 2+ years' experience with software implementation in a healthcare environment of a product with end user impact, including 1 year of experience coordinating or managing teams in a project-related setting
• Bachelor's degree in Business, Computer Science, Engineering, or related discipline.
• PMP or PgMP Certified is preferred but not required
• Advanced skills using Microsoft Project and Microsoft Excel to manage projects and financials
• Advanced experience with CRM systems, preferably SalesForce.com preferred
• Experience with usage of a PSA platform such as OpenAir or FinancialForce preferred
• Excellent leadership, interpersonal, communication and presentation skills demonstrating an ability to manage staff (some positions without direct authority) in an operational environment and deliver to agreed timescales.
• Independent problem-solving, self-motivated and positive customer service attitude.
• Proven ability to get into the details of programs and projects in order to drive tasks to completion.
• Ability to obtain results in a large corporate, matrixed environment.
• Strong customer management and conflict resolution skills.
• Ability to manage and influence at a corporate executive level.
• Demonstrated ability to complete multiple tasks and projects concurrently and deliver results under pressure.

This position offers a salary range of $70,000.00 to $85,000.00 (inclusive of variable compensation such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here . This salary range represents the high and low end of Imprivata's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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