Project Manager II

Project Manager II

What We Need

FLEETCOR is currently looking to hire a Project Manager within our Corpay division. This position falls under our Implementations team and is located in Brentwood, TN (preferred) or Beaverton, OR. The Project Manager works directly with the Partner, customer(s), and associates across all departments to manage project implementations. By facilitating the implementation of products/services in a customer-focused manner, this position promotes new and/or additional revenue opportunities for our company. This role demands attention to detail, a thorough command of organization and communication skills as well as the ability to manage multiple projects simultaneously. To perform this job successfully, an individual must be able to perform each core responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position is responsible for onboarding our Partners and their end customers with the products that they purchased. This could include purchasing/Travel and Entertainment cards as well as ePayables virtual cards for AP payments. Project Managers assist the Partner with onboardings, oversees the technical integration, ramps for revenue, and transitions to full-time support team once the program is stable.

How We Work

As a Project Manager II you will be expected to work in hybrid environment. FLEETCOR will set you up for success by providing:

• Assigned workspace in Brentwood, TN or Beaverton, OR
• Company-issued equipment
• Hands-on training
• Monthly home internet stipend

Role Responsibilities

The responsibilities of the role will include:

• Act as the primary owner and facilitator of client implementation engagements
• Identify and asses risks during project implementation
• Actively manage project plans, expectations, progress and risks utilizing project management methods and professional acumen
• Responsible for maximizing client engagement during the project life-cycle achieving highest possible revenue attainment from each customer
• Facilitate discussions and meetings to address escalated risks and develop action plans
• Assesses training needs and conducts training with the Partner as needed via webinars
• Handles small to medium sized client programs
• Works well with internal cross-functional teams and at times third parties in support of successfully implementing client projects
• Review contracts, customer profile, business cases, vendor lists and conducts introductory and implementation calls with the Partner to review and validate the products sold
• Collect all necessary data from the Partner to accurately complete the setup and implementation of their end customer account(s).

Qualifications & Skills

• Bachelor's degree is required; or equivalent combination of education and experience that is required for the job
• 4+years of experience in a professional work environment
• 2+ year of experience with implementations, client support, or customer-interfacing to include ability to conduct virtual presentations and effectively facilitate meetings
• Proven ability in interpersonal communication, adept analytical capabilities, meticulous attention to detail, and outstanding proficiency in follow-up
• Demonstrated ability to work calmly in a fast-paced team environment
• Adaptable to continuous process improvement, embracing and effectively managing change within project methodologies for enhanced efficiency and outcomes
• Excellent communication skills, both verbal and written, in order to properly communicate our product offerings and functionality
• Highly responsive to calls and emails; utilize available tools to track appointments and manage priorities without compromising other responsibilities
• Superior customer service skills, with the ability to react quickly and decisively to resolve customer issues; ability to analyze customer processes and provide creative solutions for implementation
• Demonstrated Ability to aid in the effective and timely revenue ramp of each client is critically important
• Keep informed of new enhancements to the system which will affect existing or future implementations
• Familiarity with project management software, tools and techniques
• Proactively seeks opportunities to enhance processes, demonstrate a willingness to challenge the status quo and voice innovative ideas within the team

Key Attributes of the Ideal Candidate:

• A consultant by nature
• Intellectual Curiosity
• Takes ownership of problems by nature
• Solution Oriented (this challenge exists, and here are some potential remedies)
• Someone who is quick to catch on to processes and process changes
• A person who does not get intimidated easily by conflict and can face it head on in a professional manner
• Someone who can delegate effectively in a matrix management role
• A person who thrives in an environment of collaboration. A true team player by actions and not just words.
• Someone who can juggle multiple tasks and processes in various phases
• A person who when needed can think outside of the box

Benefits & Perks

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Our Company & Purpose

FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations;
• Empowering our people to share their experiences and ideas through open forums and individual conversations; and
• Valuing each person's unique perspectives and individual contributions.

Embracing diversity enables our people to "make the difference" as FLEETCOR and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.FLEETCOR.comor following FLEETCOR on LinkedIn.

Equal Opportunity/Affirmative Action Employer

FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOand Pay Transparency

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Other details

• Job Family Project Management
• Pay Type Salary
• Employment Indicator Employee

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