Project Manager, Managed Care Operations

Description
Company: Oak Street Health
Title: Project Manager - Managed Care Operations
Location : Chicago (Partial WFH)
Company Description
Oak Street Health believes everyone deserves great healthcare - the kind you'd want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.
Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully.
We're an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit http://www.oakstreethealth.com .
Role Description:
This role will manage, organize, and communicate the details and statuses of provider pre-hiring and offboarding activities. This individual will work cross-functionally and serve as the key liaison to providers in their lifecycle at Oak Street Health. This is a fast-paced, high visibility role to ensure that we are enabling provider readiness and opening access to quality care at Oak Street Health for as many patients as possible. The Project Manager will coordinate across locations and functions to ensure timely and successful project completion. They will report directly to the SVP, Managed Care and have a dotted line to the SVP, Provider Services.
Core Responsibilities:

• Manage to completion the key steps required for all provider pre-hire activities
• Build prehire and offboarding trackers into SmartSheets for increased automation and dashboard capability
• Track and communicate key metrics on provider pre-hire and offboarding activities and status with stakeholders to ensure visibility and coordination among various workstreams
• Continuously improve how we handle provider transfers and departures to ensure patient continuity and center readiness
• Build a sense of trust and confidence from our providers and maintain high "customer satisfaction"
• Other duties, as assigned

What we're looking for
We're looking for a motivated leader with:

• Deep project management expertise
• Ability to build the trust and confidence of a wide range of stakeholders
• Incredible level of organization, detail orientation, and focus on deadlines and metrics
• Ability to multitask and prioritize across many projects / initiatives
• Tech savvy - expert in MS Office, Google Apps, project management software. Smartsheet experience preferred.
• Healthcare and provider-facing experience preferred
• Bachelor's degree required
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Relentlessly determined

Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.