Project Manager - Marketing Science

WHO WE ARE:

We think too much marketing isn’t us. It’s mass markets, not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas and ambitions. It’s one size fits all, and it’s dull.

When it comes to individuals, we’re fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. And we commit to doing this in every aspect of our work for clients and their consumers.

We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agency’s vision. And most importantly, we value every individual’s wellbeing.

We are Fiercely Individual.

HOW WE DO IT:

At RAPP, we are fiercely focused on the individual and how we can create value from every individual’s experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action and customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning technologists and creatives know how to get it to them.

RAPP is an integral part of Omnicom’s Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, and data and marketing scientists across 40 global markets.

YOUR ROLE:

This is a high profile and fast paced role within the Data Science and Analytics arms of RAPP and involves managing technical / data-centric projects and full development of multiple projects simultaneously with the provision of leadership, direction and supervision to a number of project leaders, data scientists and system engineers running independent projects and managing system changes.  The type of projects you will be responsible for managing involves the development and implementation of measurement and analytics systems that require technical enablement which supports those projects.

Another key part of this role will involve being a delivery liaison with a diverse range of functions with RAPP’s client, their agency partners and RAPP 3rd party suppliers.  You will be charged with setting and reviewing objectives and coordinating of analytical + technology implementation activities across these project types along with leaders from the technology group.  In addition, you’ll have commercial responsibility for your team and will be expected to provide accurate estimates, and measure these forecasts against actuals.

We are looking for someone who can understand and drive client requirements to ensure RAPP delivers excellent solutions both from a technical and operational perspective, someone who is willing to roll up their sleeves and manage the project through to delivery. You’re creative, solutions-driven, organized and have exceptional people skills.

YOUR RESPONSIBILITIES:

• Develop full-scale integrated project plans and associated communications documents and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion and oversee tasks though completion.
• Manage expectations of clients and project stakeholders/sponsors and build a level of respect and trust with clients.
• Continuously monitor progress in terms of the status of the plan and the budget and report back to senior management and the client via weekly or other progress reporting and by organizing and managing status meetings.
• Define and work to statements of work and terms of reference.
• Support PM leads in setting policies and procedures for projects and ensure projects are run according to them.
• Estimate the resources and participants needed to achieve project goals and assign individual responsibilities and resolve resource conflicts within assigned resources.
• Facilitate documentation creation such as business requirements, technical architecture, and functional specifications and ensure technology solutions implemented to deliver best in class solutions for our clients.
• Conduct project postmortems and create a recommendations report to identify successful and unsuccessful project elements and from this, develop best practices and tools for project execution and management.

REQUIRED SKILLS:

• PMP and/or SCRUM certification beneficial
• Bachelors degree required
• 2-5 years relevant experience, tech environment is a must.
• Experience leading SCRUM meetings and sprint planning
• Experience with JIRA or similar project management software.
• Ability to work with cross functional teams and data scientists
• Solid understanding of SDLC and best practices for implementation.
• Solid understanding of and ability to create clear and comprehensive requirements documentation including usage of use cases or user stories.
• Experience with stakeholder interview and requirement capture a must
• Familiarity with Microsoft technologies including ASP.NET MVC, MSSQL.
• Familiarity with marketing campaign platforms (i.e., Oracle DB)
• Familiarity with ETL processing, tools, and QA of data.
• Familiarity or understanding of data visualization tools such as Tableau, Datorama, Domo, etc
• The ability to demonstrate a comprehensive understanding in the areas of database and system design, information analysis, business requirements definition, analysis/modelling skills and database / data warehouse design.
• Experience within all aspects of process development and execution – we’re particularly keen to see experience of delivering digital solutions through full-cycle web builds, ETL process experience and QA processes.
• Knowledge of data mining and database management, campaign management, and Microsoft Project.
• Be able to negotiate, coach, present and troubleshoot all the way through a project.
• Be agile and able to think on your feet – multi-tasking will comes naturally and have your finger on the pulse at all times across all projects.
• Be a team leader and manager – with experience of growing and developing a team and helping get the best out of your colleagues.
• Knowledge of web/software applications, application architecture, OS, functionality, intra/extranet and client/server architectures is a plus
• Good understanding of data security issues inclusive of PII storage and US requirements around compliance (ISO 27001) is a plus

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.