Project Manager, Operations (Remote)

About Susan G. Komen

Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives in order to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It's encouraged to give and receive feedback to ensure two way accountability with a focus on continual improvement both personally and professionally!

What You'll Be Doing in the role of Project Manager, Operations

The Project Manager, Operations is responsible for managing small to medium projects of 1-10+ FTE from initiation to closure. Handles multiple projects simultaneously and can meet deadlines while effectively managing priorities and communication process. Serves as an internal consultant to assist with identifying, evaluating, and developing internal processes or procedures where technology can streamline operational efficiency, productivity, and/or reporting.

Primary Responsibilities

The primary objective of the Project Manager, Operations is to support Susan G. Komen in achieving our overall Vision and Mission by:

Developing detailed project plans and leading project teams through the project framework processes to achieve all milestones through to project completion.

Obtaining a clear understanding of the business needs and the technologies that can be used to appropriately accommodate project requirements.

Using standard techniques and tools to gather business and technical requirements in an organized and repeatable process.

Providing direction and guidance to those assigned to fulfilling project milestones.

Participating in the creation of an RFI/RFP for solution alternatives

Accepting responsibility for the business partner's expectations toward the timeliness and quality of the work products being delivered. Providing on-going project management and status reporting at all levels.

Being responsible and accountable for the content, quality, timeliness, correctness, completeness, and accuracy of all Project Framework deliverables within any given phase.

Ensuring project documentation is kept up to date and the project team is well informed.

Providing input on designing test scenarios for business and functional processes.

Ensuring quality assurance testing is completed and validating acceptability of technology solutions.

Demonstrating solid customer service skills and the ability to translate technical information to a diverse audience with various levels of technical knowledge.

Working with internal and external developers, partner vendors, and business owners to coordinate the completion of project milestones.

Working with various Business owners to ensure successful launch, product feedback and awareness programs are in place.

Performing miscellaneous job duties as assigned.

What You Will Bring to the Table

1-2 Years gathering business requirements, preferably technical requirements.

1-2 years of successfully managing simultaneous projects, preferably with technical considerations.

Familiarity with Project Management best practices, ideally earning or working towards a Project Management or technical certification.

Willingness to take personal responsibility for the outcomes resulting from his/her judgement, guidance, and decisions.

Ability to exercise independent judgment in method, techniques, and evaluation criteria for obtaining results.

Good communication skills, both written and verbal. Can collaborate across all departments and with all levels of staff.

Possesses excellent time management and organizational skills, including ability to accurately gauge project duration, deliver on deadlines, and manage multiple projects and tasks simultaneously.

Experience with Project Management tools, i.e., Microsoft Project, JIRA, Asana, Basecamp, or other.

Familiarity with Agile and/ or Scrum methodologies.

Work Experience: 1-2 years

Bachelor's Degree: Business Management, Information Systems, or comparable.

Preferred experience includes:

Experience dealing with cross-functional teams.

A field related certification (examples: Business Analysis Certification, ITIL, Project Management Professional) is preferred.

1-2 years' experience with Enterprise CRM and/or ERP solutions in a non-profit environment is preferred.

Experience with IT Systems deployment and/or Quality Assurance would be helpful.

Understanding of various IT responsibilities and familiarity with business groups and their roles.

A solid understanding of enterprise system implementations and release cycles.

Willingness to take personal responsibility for the outcomes resulting from his/her judgement, guidance, and decisions.

Ability to exercise independent judgment in method, techniques, and evaluation criteria for obtaining results.

Knowledge of online fundraising, Financials, CMS products, and Project and Incidence Management tools.

May travel periodically for conferences as needed.

So what's in it for you?

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. This is what Komen provides away from the computer:

• Competitive salary $48k - $68k, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location.
• Health, dental, vision and a retirement plan with a 6% employer match
• Generous Paid Time Off Plan
• Flexible work arrangement in a fully remote working environment
• Bi-weekly work from home stipend
• Parental leave
• Tuition Reimbursement
• A culture of learning and development
• And so much more!

Komen provides a remote and/or home based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.

Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally we embrace Diverse Teams & Perspective and we find strength in the diversity of cultural backgrounds, ideas, and experiences.

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