Project Manager - Sales Operations

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more.  Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.

A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. 

Employees who thrive at A Place for Mom live our values every day:

• Focus on excellence
• Act with integrity and assume positive intent
• Drive outcomes every day with passion and a sense of mission
• Make the lives of our families and customers better, easier and more successful
• Realize the full potential in each team member -- work as a single supportive team

The PMO Project Manager (Sales Operations) is the responsible for tracking and managing the progress of key strategic initiatives within A Place for Mom’s Sales and Operations organization.  The primary goals of the position are to closely monitor and track progress of strategic initiatives, report status to key stakeholders, identify risks and opportunities and to build internal relationships with partner teams to help ensure cooperation and coordination throughout the organization.  This is a highly impactful role, offering leadership visibility opportunities and involvement with key strategic priorities within the Sales organization.

You will report to and work closely with the Director, Commercial Operations to have a material impact on delivering the growth strategy for the Sales organization.

Who you are: 

The ideal candidate will have project management, PMO and Sales operations experience.  You are an organized and detailed thinker and highly results oriented and dedicated to tracking our key strategic projects to achieve their goals and objectives.  You are an excellent communicator – both verbal and written – with strong multi-tasking, analytical and follow up skills.

What you will do: 

• Understand the overall vision for the Sales organization, positioning of our offerings, and 3-5 year roadmap to identify how the projects across the organization fit into the strategic plan.
• Build strong relationships with Sales leadership teams and key internal partners
• Define and own the project management reporting cadence. Track and communicate each project teams' progress and performance results on a weekly basis.
• Serve as a project management SME, leading and managing strategic process improvement projects.
• Regularly capture feedback and process improvement ideas from end users and manage and “groom” the prioritization of the strategic projects backlog
• Work with the Sales & Performance Insights team to conduct regular analysis of performance and identify areas for improvement.
• Provides governance, support, and oversight for multiple projects
• Establish knowledge management repositories and facilitate knowledge sharing across departments and projects
• Establishes key performance indicators (KPIs) and metrics to track and measure performance across the portfolio of projects
• Assist with event planning for quarterly Sales meetings

• Minimum of 5 years of project management and operations experience with demonstrated success, preferably in sales and/or health care
• Strong communication skills with both internal and external stakeholders at all levels
• Proven ability to motivate and hold project teams accountable to meeting and exceeding project goals and timelines
• Complex Project/Program Management
• Financial Acumen
• Strong analytical skills
• Ability to develop and give presentations to leadership teams
• Collaborative approach to project management and operations, working effectively with stakeholders across Legal, Marketing, Sales, Learning and Development, Product & Technology, and Sales Performance & Insights
• Strong organizational skills. Capable of managing multiple ongoing initiatives with ease
• Ability to thrive in a demanding, fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through
• Effective time management skills.
• Microsoft Office Suite, including Excel and PowerPoint
• Bachelor degree required

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Compensation

• Base Salary Range - $80,000 - $90,000
• Bonus - 10% of annual earnings
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.