Project Manager, Salesforce

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell Automation is doing things never before possible. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive. We help the world work better and people work smarter, and we are looking for bright minds to make that happen. The makers, the forward thinkers, the problem solvers.

Are you interested in shaping a highly effective agile organization? Are you excited about the opportunity to influence and lead other skilled technical contributors? Are you passionate about fostering vital connections and developing a team who will help to make our company, partners and customers more productive and profitable? If your answer is yes to any of these questions, this is your opportunity to join an innovative and dynamic team. As a member of the Rockwell Automation IT organization, you will join our transformation journey as we seek to improve and push boundaries.

Position Summary:

The Project Manager owns the execution for the initiatives that span across the Enterprise or IT. This position requires self-initiative, ownership, excellent listening skills, responsiveness, collaboration, technical leadership expertise, time management, communication and business acumen. The Project Manager will be responsible for managing multifunction and multi-vendor efforts to plan, sell, implement, and support service solutions to address customers' complex business issues. You will also be responsible for the managing the integration and/or development and execution of deliverables directly to the customer and in support of major enterprise-wide projects with annual support agreements that often exceeds $5M in revenue. Global collaboration and project/support coordination will be needed as required.

Essential Functions:

• Guarantee consistency and quality of the customer experience across all digital channels and touch points.
• Define and implement, in conjunction with the transformation portfolio leadership and digital engineering teams.
• Lead the end-to-end business process development and optimization team to support customer experience priorities.
• Lead the process transition team for configure price and quote systems.
• Lead the deal management support team to ensure robust coverage as the new capabilities and processes are matured.
• Collaborate with many internal stakeholders globally to align processes and systems required to support.
• Be responsible for scoping and delivering end-to-end solutions that span multiple business and technology teams.
• Responsible for the overall schedule, budget and scope of the initiative.
• Provide program management support to Product Management or service team in launching new products/work or service offering; maintain and execute detailed operations-readiness plan.
• Develop and manage high-level program strategy, as well as detailed execution plan. And execute on set strategy and detailed plan.
• Work with key stakeholders across multiple functions to define strategy and requirements to execute enterprise wide initiatives.
• Collaborate with product owners, software development teams, hardware development teams, and global process owners to architect and deliver technical solutions.
• Own project roadmaps and lead implementation efforts.

Basic Qualifications:

• Bachelor's Degree.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
• Up to 25% Travel may be required for this role.

Preferred Qualifications:

• Typically requires a minimum of 12 years of relevant work experience in project management, process improvement and/or digital/high-technology companies/products.
• Experience implementing and supporting Salesforce.
• Excellent communication, influencing, and leadership skills.
• Excellent facilitation, collaboration, negotiation, and presentation skills.
• Ability to anticipate risks and devise solutions in the moment.
• Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability.
• Strong knowledge of business objectives.
• Understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative).
• In depth understanding of project management concepts.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.