Project Outreach and Engagement Co-op Spring 2025

Job Description

Position Summary:

Under the direction of the Office of the Highway Administrator, this co-op will assist the Highway Division's Public Engagement team in their day-to-day duties, project planning, and data collection and analysis. This role is multi-faceted, and will include project management, facilitating virtual and in person meetings, and social media outreach and management. A successful candidate for this role should be able to prioritize tasks and duties, manage their time successfully, and work with internal and external stakeholders to meet their information and project planning needs.

Duties and Responsibilities:

• Under the direction of the Office of the Highway Administrator, assists the Highway Division's Public Engagement team.
• Assists with the use of MassDOT's Public Involvement Management Application (PIMA), including:

• Developing project and event specific comment forms
• Work with project managers to develop and distribute responses to comments
• Conduct analyses to identify gaps in outreach and inform project teams.

Coordinates and helps host virtual meeting producers- assigning them to appropriate projects as needed.

Assists in coordinating among internal and external stakeholders and planning all tasks to facilitate and produce virtual and in-person public meetings and hearings. If needed, provides support to develop and distribute project materials.

Develops polling and surveying tools with project managers to support meeting outcomes and to measure outreach and engagement performance.

Supports use of social media and distribution of non-electronic notices and materials.

Coordinates and supports all meeting preparation sessions. Monitors participation and track performance. Manages data based on participants and lead the follow up on actions from meetings.

About MassDOT:

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) takes great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's inclusive culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT's divisions include: Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Qualifications

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Current MassDOT employees should use their internal MassCareers account to apply.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [email protected].
• For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
• For a disability-related reasonable accommodation or alternative application method, call call ADA Coordinator, Lucy Bayard, at 857-274-1935.

An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.