Project Support Specialist (Allegro Smart!)

Job Description

About the job

Allegro Smart! was established in 2018 and is now one of the biggest and highest rated by customers loyalty program in Poland and Europe. It is simply one of the most exciting projects in the history of Allegro.

Allegro Smart! delivers unparalleled customer experience providing unlimited free deliveries, free returns and many other benefits to millions of customers. And that’s only the beginning! We’re ahead of a period of intense development and innovations, to make the programme even more attractive to our customers and to gain new ones, both in Poland, as well as in the new markets, in which we are now expanding to.

We’re currently looking for a Project Support Specialist who will join our team and support Allegro Smart! Activities in the Central European market as well as support building partnerships for all Smart markets.

What does this role involve

• You will operationally support Allegro Smart! initiatives in the Central European markets

• You will also take part in building new partnerships for Poland and other markets. The planned partnerships with external companies will be built to extend the Smart! value proposition to drive loyalty for Smart! and deliver enhanced value for our customers. 

• You will review the results of activities and recommend changes to improve their efficiency 

• You will be coordinating the implementation of particular activities focused on the Central European market within project team (Technology, Marketing, Commerce, Delivery Experience, Legal, CX and others business units)

• You will be a part of the International Expansion and Partnerships Team in Smart! supporting Smart! expansion in Central Europe

What we offer

• A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)

• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)

• English classes that we pay for related to the specific nature of your job

• Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise

• Team tourism, training budget and an internal educational platform, MindUp (with training courses on work organization, means of communication, motivation to work and various technologies and substantive issues)

• If you want to learn more, check it out for yourself

This job is for you, if

• You have at least 2-3 years of experience in project/product management within area of e-commerce, technology, retail/FMCG or similar

• You have experience in cross-functional teams in fast changing and demanding environment, experience in international projects will be an advantage 

• You are data-driven person with strong analytical skills and you can draw conclusions and insights based on KPIs

• You have an ambition to test and pilot innovative solutions and ideas

• You are driven by performance and delivering results

• You have experience in product/brand management or product owner in tech (experience in launching new product will be your added value)

• You are proactive, communicative and collaborative 

• You have higher education (preferably in business areas)

• You are fluent and precise in communication in English, and Polish

Send in your CV and see why it is #dobrzetubyć (#goodtobehere)

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