Promotions Ambassador (On Call)

Job Description
Caesars Sportsbook is the most innovative gaming company in North America. With more than 50 properties across 16 states and a growing online sports and gaming business, Caesars Sportsbook continues to pioneer new and exciting frontiers in the gaming and entertainment industry.
Caesars Sportsbook is seeking a Promotions Ambassador.
What You Will Be Doing:

• Promote new member enrollment in the Sportsbook app.
• Be knowledgeable of and promote all active Race & Sportsbook promotions.
• Assist guests with the enrollment process on the app. Occasionally help guest input information into the app or complete paper forms.
• Assist guests using the Sportsbook kiosk to access their account, add funds or input bets.
• Verify and ID guests to ensure new members are of the legal gaming age.
• Greet guests, answer questions and be an informational resource regarding guest inquiries. Answer basic property questions as they relate to the Sportsbook, rewards card or current promotions.
• Listen to guest concerns and resolve issues in a timely manner.
• Maintain a positive and friendly attitude toward guests and employees.
• Take and forward accurate messages from guests.
• Assist in executing all Sportsbook promotions.
• Work in conjunction with other departments on an as needed basis.
• Meet department attendance, uniform, appearance and grooming requirements.
• Must adhere to regulatory, department and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job related and compatible duties as assigned.

What You Will Need:

• High school diploma or equivalent.
• Must be 21+ years of age or older.
• Must be able to acquire and maintain appropriate gaming license.
• Interpersonal skills to effectively communicate with guests and employees.
• Available to work multiple shifts to include nights, weekends and holidays.
• Professional appearance and demeanor.
• Must successfully complete a background check and drug screening.

Essential Functions/Exposures:

• Must be able to sit, type and talk on the phone for extended periods of time.
• Must be able to lift, carry, pull or push 25lbs.
• Regular attendance in the office.