Property Manager (On-Site)

Groma is a real estate investment, management, and technology company based in Boston. It’s our mission to develop a wider range of real estate investing technology while providing a high-quality management experience for our renters across our city, our country, and eventually the world. We are passionate about the future of the greater Boston area and it is our goal to develop our local communities in innovative and sustainable ways.

We are seeking a skilled Property Manager to oversee the daily operations of multi-family property located in Massachusetts. The ideal candidate should have strong leadership skills, be able to manage a team effectively, and have excellent communication skills.

Facility Management

• Oversee day-to-day operations of the property

• Ensure that the property is maintained to the highest standard and in compliance with all relevant regulations and codes

• Conduct regular property inspections to identify maintenance issues and ensure that they are addressed promptly

• Provide emergency service coordination and generate incident reports

Personnel Management

• Manage a team of staff members, including leasing agents, maintenance technicians, and administrative personnel

• Ensure that all staff members adhere to company policies and procedures

• Develop and maintain relationships with local vendors and contractors

• Bid out property services to vendors for competitive pricing

Resident Services

• Handle resident inquiries and concerns in a professional and timely manner

• Market the property to prospective residents and coordinate leasing efforts

• Manage resident onboarding, offboarding and evictions

• Coordinate community events for the residents on a recurring basis

Property Reporting

• Manage the property budget and ensure that all expenses are within the allocated budget

• Prepare detailed operating reports on a weekly, monthly, and annual cadence

• Report on delinquency and unpaid balances for the property and organize collections efforts on past residents

• 5+ years of experience in property management, preferably in a luxury multi-family setting

• Strong leadership, management, and computer skills

• Excellent communication and interpersonal skills

• Knowledge of relevant laws and regulations pertaining to property management

• Ability to work independently and as part of a team

• Availability to work evenings and weekends as needed

• Diligent and efficient documentation and task management skills

At Groma, we’re looking to build something big and are on a very fast growth trajectory. While a healthy work-life balance is important to our team, we want to be upfront that there may be times when we expect commitments outside of the standard 9-5. We strive to respect individuals and their needs, while also acknowledging the reality that we have a small team that is trying to accomplish some very ambitious goals in a short period of time.

We have an ever-evolving list of values and conventions that guide how we operate as a company, but here’s a high-level overview of how we think about doing what we do:

• We’re committed to building an inclusive, equal opportunity, anti-discriminatory workplace that reflects the diversity of people and cultures that live, work, and play in the communities we seek to serve.

• We approach our work with pragmatic idealism that enables us to focus on our desire to make the world a better place in ways big and small while also being open to intelligent compromises that accelerate us on our path to serve our broader societal goals.

• Our whole team believes strongly in a value we shorthand as Justice League, not Superman. The challenges we are trying to solve require effective teams, not individual heroes. (Note: Yes… we are aware that Superman has been a member of the Justice League for quite some time now, but the analogy here is an easy, yet powerful, one for people to grasp. We don’t need a hero, we need a collaborative team of heroes who each bring something unique to the table to help solve problems that any of us individually would find daunting.)

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) with company match, and paid time off. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

• 5% 401k match

• Fully covered high-quality health and dental insurance plans

• Fully covered commuter passes for bus, subway, boat, or commuter rail

• Unlimited PTO

• 13 official company holidays

• 1 floating holiday: We recognize that there are lots of holidays that are meaningful to different people in different ways and we want to celebrate that by enabling team members to have the time/space to commemorate those days however is appropriate, and using it as an opportunity - if they’d like to - to share the meaning of that day with the broader team

• Optional pet insurance for cats, dogs, lizards, frogs, and waterfowl