Provider Network Development Coordinator

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role

Lyra Wellbeing MENA is looking for a Provider Network Development Coordinator to manage and grow the existing provider network of professionals. The individual will work within the Clinical Operations team reporting directly to Director Clinical Operations and will oversee the management of the provider network identifying new providers (psychologists, mental health professionals, lawyers, financial coaches, dietitians, presenters, etc) across the 17 countries MENA currently provides services to.

Responsibilities:

• Regularly assessing and meeting company needs for providers across MENA and help build specialty-based provider networks across our region.
• Prepare contract templates and negotiate optimal rates within Lyra Wellbeing MENA across varying professions (psychologists, mental health professionals, lawyers, financial coaches, dieticians, presenters, etc)
•  Coordinate onboarding of new network professionals
•  Establish strong relationships with contracted partners and ensure partner satisfaction
•  Coordinate ongoing training of the providers/affiliates
•  Liaise with other MENA team members to understand operational requirements
•  Role may occasionally require some travel
•  Ensure Lyra MENA protocols, ethical and professional standards are maintained
•  Working autonomously to ensure the provider network is able to fully support all operational needs.
•  Contribute positively to overall business performance objectives
•  Be a team contributor

Qualifications:

•  3+ years of working experience
•  Ability to comprehend and oversee contracting across varying regulatory environments and requirements
•  Must have experience of living and working in the MENA region
•  Must be fluent in English. Ability to speak Arabic would be an advantage
•  Working hours 5 days a week from 8am to 5 pm

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

The benefits available to those located in the UAE or MENA. will be consistent with UAE or MENA law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.