Job Description
Team: Support
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Provider Operations Associate / Lead in the United States.
This role sits at the center of a fast-growing virtual care organization, focused on enabling a high-performing clinician network through efficient credentialing and payer enrollment operations. You will play a key part in ensuring clinicians are onboarded smoothly, accurately, and on time, directly impacting access to care at scale. The position blends hands-on operational execution with data-driven problem solving, offering exposure to workflows, systems, and cross-functional collaboration. You will help identify and resolve bottlenecks that affect clinician activation and compliance. The environment is dynamic and detail-oriented, with a strong emphasis on process improvement and operational excellence. It is well-suited for someone who enjoys structured work, analytical thinking, and improving systems over time in a healthcare technology setting.
Accountabilities:
- Own day-to-day credentialing and payer enrollment workflows, ensuring timely and accurate progression of clinician applications.
- Identify, troubleshoot, and resolve blockers across credentialing, enrollment, and re-credentialing processes.
- Support clinicians by guiding them through documentation requirements and resolving missing or incomplete information.
- Monitor compliance-related processes such as re-attestation and re-credentialing to prevent operational delays.
- Analyze operational data to identify trends, risks, and improvement opportunities in workflows.
- Prepare reporting and dashboards for internal stakeholders, audits, and leadership decision-making.
- Collaborate cross-functionally to improve processes, reduce manual work, and optimize operational efficiency.
- Communicate clearly with clinicians and internal teams to ensure alignment and smooth execution of workflows.
- 3+ years of professional experience in operations, healthcare, telehealth, or fast-paced startup environments.
- 1+ years of hands-on experience in credentialing and/or payer enrollment processes.
- Familiarity with tools such as CAQH Provider Data Portal and credentialing platforms (e.g., Verifiable or Medallion).
- Strong data analysis skills with experience using spreadsheets and dashboards to track and interpret metrics.
- High attention to detail with strong organizational and process management skills.
- Excellent written and verbal communication skills for interacting with clinicians and internal stakeholders.
- Proactive mindset with curiosity for improving workflows and operational systems.
- Interest in leveraging AI or automation tools to improve efficiency is a plus.
- Competitive base salary range: $60,000 – $85,000.
- Comprehensive health coverage including medical, dental, and vision insurance.
- Life insurance, short-term and long-term disability coverage.
- 401(k) retirement plan with employer match.
- Flexible paid time off and parental leave policies.
- Equity participation through stock options.
- Additional wellness, financial, and employee support programs.
- Remote work flexibility within the United States.
Requirements:
Benefits:
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Date Posted
06/03/2026
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