Provider Payouts Associate

About Path 

Path is a healthcare company powered by technology, dedicated to making mental health care work for everyone. Path prioritizes clinical quality first and foremost, where treatment is more accessible, personalized, and effective. With Path, it’s easy to find a high-quality therapist or psychiatric clinician who accepts insurance and is available to see you on your schedule.

We are deeply committed to providing high-quality care that improves the lives of patients, investing in the providers who deliver that care, and always operating in an ethical and compliant manner. 

What we’re solving

Over 65 million Americans have a treatable mental health issue — that’s 1 in 5 people. Today it’s difficult to find a provider, and for those with complicated conditions, it’s nearly impossible to find coordinated care. There’s a good chance someone close to you could have used the help, even if it wasn’t obvious to the people around them. We’re here to fix this.

Our Mission

Path's mission is to make mental healthcare work for everyone.

The Role:

Join our dynamic team in a critical role that significantly contributes to our operations. As a Provider Payouts Associate, you will play a pivotal role in ensuring our valued providers receive precise and timely payments. This involves delving into data analysis to guarantee accuracy while actively engaging with our therapists to facilitate seamless communication. Our company culture places a strong emphasis on self-care, recognizing that well-being directly impacts performance. We foster open communication, teamwork, and a commitment to employee growth and development, creating an inclusive environment where every voice is heard and valued. This is an opportunity to make a tangible impact on our company's growth while contributing to a culture that values both professional excellence and personal well-being.

Key Responsibilities:

• Collaborate with the team to ensure precise and timely payments to providers

• Dive into data analysis to guarantee accuracy in financial transactions

• Facilitate seamless communication with therapists for effective collaboration

• Emphasize open communication, teamwork, and dedication to employee growth

Qualifications:

Must:

• Demonstrate a strong work ethic and a proactive team mentality

• Possess basic to intermediate spreadsheet skills, covering tasks like data sorting/analysis, working with basic to advanced formulas, and demonstrating proficiency in intermediate areas such as VLookup and Pivot Tables

• Exhibit effective written and verbal communication skills

• Showcase a problem-solving mindset with a keen focus on details

• Comfort and proficiency in working in a highly autonomous, collaborative environment

Preferred:

• Previous customer service experience

• Familiarity with Zendesk

• Experience with a healthcare organization and knowledge of an electronic medical records system (AMD a plus)

• Previous accounts payable experience

As Part Of Our Team, Full-Time Employees Receive

• Competitive pay and benefits that do not change based on location

• 2 company-wide shutdown weeks each year to focus on self-care 

• Paid parental leave to support you and your family

• Medical, dental, and vision insurance through our employer plan

• Access to our 401K 

• Access to an Employer Assistance Plan (EAP) through our insurance plan 

• The equipment you need to ensure your home office sets you up for success

Our Team

The people of Path are what truly define our mission and determine our impact on the communities we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.