Provider Performance Lead

About Stellar Health:

Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures instead of the quality of health outcomes.. Stellar Health helps primary care providers continually engage with their patients by providing them real-time information and tangible action-based incentives for improving quality of care for their patients.

At Stellar Health, we’re simplifying value-based care. The Stellar platform, a cloud-based, point-of-care tool, fits into existing provider workflows and creates a simple checklist of recommended actions that helps deliver the best quality care for patients. We’re building our technology from the ground up, and the industry is starting to take notice.

Our product actively supports over 500K patient lives - and we have shown that we make a real difference for these practices and their patients. It’s an exciting time to join the Stellar Team: We recently raised a $60M Series B at a $460M valuation from Top VCs in the health-tech space (General Atlantic, Point72, & Primary Venture Partners), have an established product & proven operating model, and we’re scaling our team to meet the continued growth and impact on our healthcare system.

About the position:

Stellar is looking for a Provider Performance Lead who will lead performance impact for a critical region.The Lead will be a strategic partner to healthcare providers, clinicians, and practice staff, using quantitative analysis and a strong understanding of healthcare operations to ensure that they are using Stellar's technology product to improve patient quality outcomes. The Lead will also be responsible for supporting other teammates and helping scale best practices and policies across the organization. This role is a key part of our Operations Team and works cross-functionally with sales, product, and engineering. 

What you’ll do:

• Strategize with providers, practice managers, and care team staff members to integrate the Stellar Health platform into practice workflow and improve care quality and documentation
• Lead the performance of a critical region, including developing and implementing strategies to drive success 
• Use analytical tools and qualitative insights to assess practice performance over time and guide improvement on value-based care metrics
  Onboard and train practice staff on effective use of the Stellar Health platform
• Partner closely with account management counterparts to align provider performance with key customer success metrics
• Translate in-depth understanding of provider and practice staff needs into critical insights for product development
• Develop internal operational best practices for practice performance management
• Act as a Stellar Ambassador with clients and with other healthcare stakeholdersSupport and provide mentorship to other teammates with the goal of building their skillset, driving their performance, and fostering their growth  

What you need to have:

• You have at least 4-6 years of experience in healthcare
• Previous experience in healthcare is a must have- bonus points if you have worked directly with providers
• A determination to help doctors and clinicians provide high quality care
• Strong working knowledge of Excel and other software tools
• Excellent project management experience, including the ability to manage/ juggle multiple priorities
• Thinks critically to solve tough problems
• Strong ability to use data to understand workflows and identify areas of opportunity
• Communicates value clearly and persuasively Experience mentoring and supporting others is a plus 

Who will love this job:

• You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too
• You thrive on helping others and owning successful outcomes
• You are a team player and understand collaboration and accountability are key
• You understand, appreciate and enjoy responsibility

Pay, Perks & Such:

We offer a full slate of benefits, including competitive salaries, medical, dental, vision, life and disability coverages, a 401k program, paid family leave and flexible vacation. 

Note on COVID response: 

Stellar’s Union Square NYC HQ is currently open for those that wish to use it and we are supporting both hybrid and remote-friendly work across the US! 

In order to protect our wellbeing and safety, and to reduce the likelihood of impacts to our workforce, we currently require all employees, regardless of location, to be fully vaccinated against COVID-19.

If you would like to learn more about our COVID vaccine policy, as well as our response measures and hybrid work policies, please mention this when you speak with a Stellar Recruiter.

Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.  

We believe that diverse teams—and the different identities, cultures, and life experiences our team members bring to the table—enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. 

We encourage everyone to apply to our roles, even if they do not meet every single qualification on a job description, and our team is committed to reviewing every resume submitted.