Provider Relations Coordinator

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Provider Relations Coordinator who can partner with our Network Operations Center of Excellence to help create a positive working relationship between Transportation Provider Networks and the Company. In this role, you will support new providers acclimating to Modivcare processes, serves as a resource for existing providers, and is a conduit for introducing and managing change in policy or process for the Provider Network. You will report to a Provider Relations Manager.
You will...

• Develop positive working relations with the Provider Network, providing updates to Provider Relations Manager.
• Support the Network Team and attend Quarterly Transportation Provider meetings.
• Respond and assist providers with billing questions, provider web portal training, contracting and ongoing training.
• Maintain follow up contact with both Providers and ModivCare following resolution of issues to ensure they remain resolved.
• Ensure all provider complaints are logged and directed to the appropriate department expeditiously
• Maintain a record of all activities in relation to performing job responsibilities.
• Negotiate, resolves and create solutions to providers' complaints and concerns regarding billing or contract issues.

We are excited to speak to some with the following...

• High School or GED equivalent
• 0-2 years demonstrated experience working with volunteer drivers, transportation companies.
• Must be able to travel up to 5%-10%.

Pay Starting at $19.00 an hour.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected].