PT Network Revenue Manager

Descrição da empresa

Europcar Mobility Group is a global mobility services provider with a leading position in Europe. In the coming years, the Group's ambition is to become a leader in sustainable mobility services, driven by data, technology and people.

Europcar Mobility Group offers to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including more and more electric vehicles.

Its brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, Buchbinder®, one of the most important players in car and light commercial vehicle rental in Germany, and Ubeeqo® – one of the European leaders of car-sharing (BtoB, BtoC).

Customers’ satisfaction is at the heart of the Group’s ambition and that of its more than 8,000 employees, everywhere Europcar Mobility Group delivers its mobility solutions, thanks to a strong network in 140 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).

Descrição do emprego

Main Purpose of the Role

• To act as a catalyst across the entire station network having strong and clear mindset for the result;
• To leverage the potential of the teams to maximize both sales and service performance in the stations.
• To increase the revenue in all counter sales through Reservations done at the counter / Ancillary sales / Walk-in Rentals

Key Areas of Responsibility

• Delivery of Europcar service based sales program with location teams in conjunction with Performance Coach, Operations Managers and Station Managers
• Assign monthly targets of sales per station breaking down with all different services and products of ancillaries, Ups ales and walk ups, everything aligned with budget and forecast of the country and incentives EMG policies. Interact with RCM to provide insights of new targets.
• Assure and control process of incentives payment with Administration and HR
• Participate in EMG meeting associated with revenue management in representation of Country
• Motivate and inspire location team members via focused attention on developing their service based sales techniques.
• Ensure you support the Station leadership team to facilitate monthly goal setting and reviews for both station performance and individual team members.
• To ensure continuous monitoring of Results by Station, by RSA, by product and by business segment.
• Monitor performance, driving accountability with Station Leadership teams and individual team members.
• Build plans with the Operations Managers and Station Leadership teams to address operational inefficiencies and support execution of plans.
• Provide regular reporting and analysis regarding performance to Operations Managers, Station Leadership teams and the broader business.
• Identify and develop key team members as Ancillary Sales Champions where not in place at major locations.
• Develop sales management knowledge and the identification of business opportunities;
• Partner with Learning and Development and Operations Leadership teams to coordinate training schedules

Qualificações

 Skills and experience

• Effective time management with the aim of ensuring that the tasks under your responsibility are completed.
• Proven ability to embrace and encourage employees to follow policies and procedures
• Outstanding leadership and influencing abilities, complimented by people managerial skills
• Exceptional presentation skills
• Ability to analyze and interpret Company information/reports
• Demonstrated ability to work under tight deadlines and remain focused on the best outcome
• Commercial awareness with a strong focus on achieving KPIs
• Ability to effectively communicate and influence internally and externally
• Inside the QNQ level 3 – 12º Year - Secondary level
• At least 2 years experience in the car rental, retail or hospitality highly advantageous
• Excel skills
• Fluent in English
• Availability to travel
• Solid knowledge of car rental business preferred
• Leadership ability (preferably with experience)
• Flexibility and adaptation to business needs

Informação adicional

We will consider applications from all regions