Public Safety Dispatcher

All qualifications must be met by the closing date of this announcement-07/17/2024-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained either in the private or public sectors) that shows the competencies needed to successfully perform the duties of this position. This experience includes: Performing clerical work in direct support of an emergency communications center; Assisting with public safety dispatching (e.g. law enforcement, emergency medical, search and rescue, structural or wildland fire, or other operational situations); Monitoring and/or responding to radio communications in emergency situations; Assisting with answering 9/11 calls using emergency reporting systems. You must provide hours per week worked on your resume.
-OR-
EDUCATION: Successful completion of at least four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. The education must have been attained in an accredited business, secretarial or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. If you are using education to qualify you must submit a copy of all your transcripts. (A copy of your official transcripts will be required before entrance on duty, if selected).
-OR-
Successful completion of a combination of education and specialized experience as described above. Only education in excess of the first 60 semester hours/90 quarter hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study beyond the second year is equivalent to 6 months of specialized experience. To combine education and experience, first take the number of semester/quarter hours completed in excess of the first 60 semester hours//90 quarter hours (i.e., beyond the second year) and divide by 60 semester hours/90 quarter hours. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. If you are using education to qualify you must submit a copy of all your transcripts. (A copy of your official transcripts will be required before entrance on duty, if selected).

To qualify for this position at the GS-06 grade level, you must possess the following minimum qualification by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained either in the private or public sectors) that shows the competencies needed to successfully perform the duties of this position. This experience includes: Serving as a public safety dispatcher in law enforcement, emergency medical, search and rescue, structural and wildland fire, or other operational situations; Monitoring and coordinating emergency responses between multiple units; Utilizing public safety or law enforcement databases to locate and relay information to first response teams; Evaluating information from reporting parties and relaying medical, fire, rescue and other types of emergency information to law enforcement and public safety services. You must provide hours worked per week on your resume.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.