Publishing Technology Specialist

Publishing Technology Specialist

We are looking for a proactive problem solver who is enthusiastic about learning new processes and technologies to join our growing production environment. Reporting to the Director of Publishing Technology, this position will support the software and processes required for the editorial and production workflows.

Responsibilities:

• Support the processes for publishing to all print and digital outputs including web, mobile devices, eBooks and PDF replicas
• Troubleshoot technical, user, configuration, and other related issues for the company's enterprise level DAM and Content Creation System as well as Adobe InDesign/InCopy, and related software, custom integrations, and other publishing technology software
• Respond to queries, complaints and issues raised by internal/external customers via internal ticketing system
• Work with vendors and integrators to escalate support issues as well as integration solutions
• Assist in testing and documenting process improvements, software updates and/or production systems upgrades.
• Assist with end-user training for publishing systems software and workflows
• Support best practices for publishing workflows

Requirements:

• Experience with InDesign, Photoshop and Adobe Acrobat required
• Knowledge of other Adobe software, including InCopy & font management software, a plus
• Understanding of print production process & template management, a must
• Possess strong troubleshooting skills
• Exposure to DAM and workflow management systems such as Woodwing, K4, a plus
• Scripting experience a plus: javascript, json, xml, AppleScript, etc.
• Excellent interpersonal and communication skills (both verbal and written), including the ability to articulate complex processes and concepts to non-experts.
• Strong attention to detail and ability to multi-task across multiple projects
• Experience with both mac and PC platforms
• Education: Bachelor's Degree, with minimum 3 years full-time experience in print & digital publishing

About Us

Benchmark Education Company is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, both print and digital, as well as world-class professional development. Since its founding in 1998, our company has proven to be one of the most nimble and innovative content creators on the cutting edge of pedagogy and technology. The digital content in our many online and hybrid learning programs delivers all the rigor of its print counterpart and is designed for remote and blended learning contexts.

We are experiencing high growth and we welcome you to apply and join our team!

Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer. (Our Diversity has increased 47% in 2021!)

For further information, visit us at:

https://www.benchmarkeducation.com

https://www.benchmarkeducation.com/reycraftbooks/

BENCHMARK EDUCATION BENEFITS OVERVIEW

Benefits

- Health Insurance - Dental & Vision - Disability Insurance

- Life Insurance - Wellness Programs - 401K Discretionary 25% Match!

- Paid Time Off - Paid Vacation - 11 Paid Holidays a Year

- Paid Sick Days - Discretionary Annual Bonus - Family Medical Leave

- Maternity/Paternity Leave - Flexible Spending Account (FSA) - Employee Referral Bonus

Company Culture, Perks & Discounts

- Flex work schedule - Casual Dress - Commuter Benefits - Paid Parking

- Company Outings - Free Snacks - Catered Events - Game Room

- Paid Parking - Pet Friendly - Holiday Events - Happy Hours/Beer on Tap

- Sports Leagues - Art Exhibitions - Remote Work Program* - Paid Technology

Diversity

- Dedicated diversity/inclusion staff - Documented equal pay policy

- Diverse management team - Unconscious bias training

- Diversity employee resource groups - Hiring practices promoting diversity

Professional Development

- Continuing Education stipend - Cross functional training

- Job Training & Conferences - Tuition Reimbursement

- Paid Industry Certifications - Paid Internships

COVID-19 Policy - USA

All employees are required to have or obtain a COVID-19 vaccination as a condition of employment at Benchmark Education, unless an exemption has been approved. All employees shall be required to report their vaccine status. All new employees shall be required to provide proof of their vaccination status prior to the start of their employment.

NO AGENCIES PLEASE