QA Analyst

ABOUT THIS POSITION

The QA Analyst is responsible for testing the company's products to ensure that company standards and specifications are met. The QA Analyst will perform some, or all, of the following types of testing: functional, regression, & usability. Also, the QA Analyst works closely with the Manager, Application Engineering to ensure that the product is meeting the Waystar quality standards.

WHAT YOU'LL DO

• Develops, runs, and maintains manual tests and test cases within the software test suite; follows up with leadership to have test plans reviewed and approved, executes tests, & records results and defects
• Works with Application Engineers to reproduce & resolve problems in the functionality, accuracy, and efficiency of new or enhanced software features built by Application Engineering
• Ensures the quality of Application Engineering releases, and that Application Engineering efforts match their functional requirements

• Thoroughly understands and follows Application Engineering and QA processes and procedures
• Within scope of assignments, establishes and maintains thorough and accurate documentation of work and communicates technical issues to Application Engineers, QA leadership, Lead Application Engineers, and Managers, Application Engineering
• Analyzes and reproduces problems reported by Client Success; acquires a complete set of relevant data, so that the problem can be accurately characterized
• Additional duties as assigned

WHAT YOU'LL NEED

• High attention to detail
• Ability to execute recurring tasks with precision

• Strong analytical and troubleshooting capabilities
• Self-motivated and driven
• Bachelor's degree in related field or equivalent work experience

Preferred Skills:

• 2 years work experience is preferred
• Experience with X12 or Healthcare Revenue Cycle Management is preferred

ABOUT THE TEAM

The Engineering + Product Developmentteam at Waystar leads the product and software development, digital transformation, and data security efforts across the company. As a leader in healthcare technology, the department creates and manages cutting-edge, cloud-based solutions to help solve the industry's financial and administrative challenges - enabling them to better focus on their patients and communities. The department offers a variety of positions. Roles include application engineers (.Net, PHP, Java), data science and analytics developers, product managers, project managers, architecture engineers, cloud and DevOps engineers, database administration, UX/UI, security, compliance, and management level roles. We make possible in Healthcare IT what was previously viewed as technically impossible.

ABOUT WAYSTAR

Waystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.

Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• Generous paid time off starting at 3 weeks + 16 holidays, including your birthday and volunteer time
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.