QA Complaint Analyst Intern

Overview

Position Summary:

Performs entry level failure analysis of product quality complaints of a routine nature requiring application of logic, understanding of general and specialized laboratory methods, techniques, and instruments.

Responsibilities

Key Accountabilities
Essential Functions:

• Develops skills to investigate product quality complaints.
• Enters all investigation results  into the complaint module  in SAP.
• Catalogue and manage  product lot retains.
• Will develop ability to schedule  own investigation activities in accordance with assignments and priorities.
• Acquires supporting information from scientific literature, IL  instrument operator's manuals, assembly documents or other IL groups as required.
• Performs other related duties as assigned.

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Budget Managed (if applicable)

• N/A

Internal Networking/Key Relationships

• To be determined based on department needs

Additional Skills & Capabilities:

• Strong skills with Excel required

Qualifications

Minimum Knowledge & Experience Required for the Position:

• Currently pursuing B.S. in (Life) Science with a minimum of 2 college semesters complete.

The hourly wage range Werfen reasonably expects to pay for the position is $21 to $26.  Compensation is reasonably based upon multiple factors including education, relevant experience, skillset, knowledge, and specific needs of the business.