QA Engineer

THE COMPANY

Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on-demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high-paying jobs with the freedom and flexibility to work when/where they want while providing healthcare facilities access to the largest on-demand network of ready-to-work healthcare professionals.

We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare.

The Role:
The Associate QA engineer will play an important role in helping to reach Medely’s goal of continually innovating, adapting to our rapid growth, and providing best-in-class service levels. As we are a growing startup, your voice matters when it comes to quality assurance best practices. As a QA Engineer, you will support the Medely platform and web application to create a better experience for the thousands of medical professionals, hospitals, and outpatient facilities that use our platform.

What you will do:

• Partner with product owners and developers to define feature requirements, and acceptance criteria, identify risks and plan testing coverage for upcoming features/releases

• Perform issue reporting, research, analysis, confirmation, and support resolution on assigned projects

• Define test plans, QA processes, and reporting requirements

• Orchestrate and execute test plans and regression testing suites; conduct analysis on outputs to help direct development direction

• Troubleshoot/qualify cases before escalating to engineering.

• Triage reported bugs and issues from Customer Experience, stakeholders, and other channels with the product team

• Be the first point of contact for internal stakeholder concerns relating to technical issues and represent their needs to the product and engineering teams.

• Become an expert and trusted resource for answers regarding product functionality and usage.

The skills we are looking for:

• Familiarity with software testing 

• Knowledge of Object-oriented programming languages, preferably Ruby/JavaScript

• We do not require professional coding experience, but the candidate for this job does need to know how to code.

• Relational database experience, preferable PostgreSQL

• Must have a strong background and understanding of web technologies 

• Communication (both written and verbal), utilizing strong interpersonal skills in your day-to-day work

• Understanding the full software development life cycle 

• Working with project management tools like Jira and Asana

The estimated base compensation for this role is $65,000 - $75,000, annually.

This position may be eligible for additional compensation and benefits including health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, floating holidays, and paid holidays); and benefits. Actual compensation will be determined by experience and other factors permitted by law.

WHY MEDELY: BENEFITS & PERKS

• Competitive Compensation: Based on experience and performance

• Long Term Incentives: 401k

• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

• Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and ten paid holidays.

• Paid parental leave

• Energetic team environment

• Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry on a national scale!

• Ownership: Drive meaningful business impact on a team that you’ll help build and define!

• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.