Job Description
- Support the acquisition and maintenance of in-depth knowledge of assigned products.
- Assist in understanding both short- and long-term strategic goals for system features and enhancements.
- Participate in Agile Scrum processes, providing support with clear and effective communication, both verbally and in writing.
- Help develop, execute, and track test cases to support successful feature rollouts, focusing on delivering Minimal Defect Releases.
- Assist with accurately documenting and managing issue tracking processes.
- Support the coordination and maintenance of test scripts for assigned products.
- Contribute to the development of automated testing tools and scripts.
- Collaborate with product, design, development, and QA teams to help ensure quality client outcomes.
- Provide support in identifying and advocating for process improvements and system enhancements to boost product quality.
- Assist in creating user training materials and communication content for product releases.
- Provide general support for additional tasks as needed.
- 0-2 years of experience in a relevant role.
- Experience working on large-scale projects.
- Basic understanding of Agile software development processes.
- Strong attention to detail and the ability to manage multiple tasks simultaneously without compromising quality.
- Excellent communication skills with the ability to collaborate effectively with both internal and external stakeholders.
- Proficiency in productivity and workflow management tools (e.g., SmartSheet, Pivotal Tracker, Excel, Word).
- Currently pursuing a Bachelor's or Master's degree in IT.
- ''
- Programming or scripting skills.
- Web API testing.
Date Posted
10/02/2024
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