QA Intern

At CareerHub, we design, manage, and support a suite of software-as-a-service web applications that empower universities and students globally. We are seeking a talented Quality Assurance Intern to join our team and contribute to the continued success of the CareerHub platform.

Responsibilities:

• Support the acquisition and maintenance of in-depth knowledge of assigned products.
• Assist in understanding both short- and long-term strategic goals for system features and enhancements.
• Participate in Agile Scrum processes, providing support with clear and effective communication, both verbally and in writing.
• Help develop, execute, and track test cases to support successful feature rollouts, focusing on delivering Minimal Defect Releases.
• Assist with accurately documenting and managing issue tracking processes.
• Support the coordination and maintenance of test scripts for assigned products.
• Contribute to the development of automated testing tools and scripts.
• Collaborate with product, design, development, and QA teams to help ensure quality client outcomes.
• Provide support in identifying and advocating for process improvements and system enhancements to boost product quality.
• Assist in creating user training materials and communication content for product releases.
• Provide general support for additional tasks as needed.

Qualifications:

• 0-2 years of experience in a relevant role.
• Experience working on large-scale projects.
• Basic understanding of Agile software development processes.
• Strong attention to detail and the ability to manage multiple tasks simultaneously without compromising quality.
• Excellent communication skills with the ability to collaborate effectively with both internal and external stakeholders.
• Proficiency in productivity and workflow management tools (e.g., SmartSheet, Pivotal Tracker, Excel, Word).
• Currently pursuing a Bachelor's or Master's degree in IT.
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Desirable:

• Programming or scripting skills.
• Web API testing.

Symplicity is a market leader in employability solutions, connecting companies with talent and helping higher education institutions bridge the skills gap. With over 30 million students using our products worldwide, we support the entire student lifecycle—from admissions to alumni engagement. Our suite of solutions spans career services, academic advising, student conduct, campus life, and housing & residence life.

We are proud to be an equal opportunity employer. Symplicity values diversity and is committed to creating an inclusive environment for all employees. EEO/AAP/M/F/Disabled/Veteran.