QA Internship

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft. 

With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that’s at home, in the office, or a combination of the two. 

We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list.

We are seeking a QA Intern to join our team from April-August 2023. This individual will work closely with developers, product managers, and user experience designers to help facilitate high-quality production releases. 

As a QA Intern, you’ll help launch new features and fixes to our product line. You’ll be a fully integrated member of a scrum team while having the support of the entire QA team if your workload becomes overwhelming, or if you need a second set of eyes for troubleshooting. As a team, we believe our time is best spent testing, so we don't spend a lot of time writing test plans which allows us to act swiftly and better streamline our internal operations. As a QA Specialist, you’ll have a high level of autonomy and a self starter attitude is crucial. Your typical day-to day responsibilities will include stand-up meetings, reviewing pull requests, and testing new functionalities using the Session Based Testing approach. You’ll also have weekly 1:1 meetings to facilitate an open discussion with your manager about your current needs and long term career goals.

About you

• Likes to brainstorm and troubleshoot 
• Likes to look at things from different vantage points
• Notices errors overlooked by others
• Considers things other people might not have considered
• Notices when instructions are ambiguous and asks clarifying questions
• Likes learning everything a software can do
• Passionate about people having a good experience

Responsibilities:

• Imagine, organize, and execute a comprehensive series of manual tests for new features of our web and mobile applications
• Create and execute relevant use case scenarios based on how consumers will interact with our software to ensure an intuitive interface
• Collaborate with product management, design, and development teams on the user interface, functionality, and specifications of new features
• Work with the entire QA team to complete testing for larger initiatives (like new product launches) prior to production releases
• Other duties as assigned

Requirements:

• Ability to be organized and detail-oriented
• Strong curiosity, creativity and tenacity toward imagining use cases
• Can easily thrive working in a fast-paced environment
• Ability to work well with and communicate with others
• Bias towards finding solutions vs. shutting down ideas
• Can relate to Lucid Software's products and culture
• 0-3 years of experience

Preferred Qualifications:

• High academic performance
• Genuine enjoyment of software quality assurance work
• Desire to be on a highly productive, fast-paced team
• Experience with web application testing
• Experience with development and execution of test suites

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