QA Lead

What this Job Entails: 

A Software QA Engineer is responsible for the development of internal QA strategies for automated UI and load testing, regression and smoke testing, and manual UX testing. They are also responsible for executing tests and collecting results to identify and report defects to the product engineering teams and will confirm that defects have been fixed before software is released. They will also be responsible for analyzing, reproducing, and logging customer-reported defects.

Scope: 

• Applies company policies and procedures to resolve routine issues

• Works on problems of limited scope

• Receives detailed instructions

Your Roles and Responsibilities:

• Execute, report and refine quality test plans and test cases per the organizational quality objectives

• Understand the domain product vision and roadmap

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback

• Utilize innovative test technologies to develop a product's testing strategy

• Participate in design and code inspections.

• Perform functional testing, the scope of which will encompass all functionality of services to as a prequel to automation

• Review and development of test documentation

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience 

• Builds stable working relationships internally

• Follows standard practice and procedures when analyzing situations or data

• Understanding of various development programs

• Ability to quickly learn customer support processes, tools and techniques

• Excellent communication skills in English (both speaking and writing)

• Ability to collaborate and work remotely including use of communication tools

• Ability to multi-task and self-organize including prioritization of activities

• Understanding of using monitoring systems 

• Attention to detail 

Preferred Qualifications: 

• Familiarity with system administration 

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing

• Must have the ability to move from place to place within an office environment

• Must be able to use a computer

• Must have the ability to communicate effectively 

• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers