QA Lead - Manual & Automation (REMOTE)

Join our dynamic team to steer our technological voyage as we scale our flagship SaaS product, actively used by millions every month.

We are in search of a seasoned QA Lead to play a pivotal role in ensuring the quality, reliability, and performance of our product. You'll lead a talented team of manual and automated testers. Your expertise will guide our product to excellence, ensuring a seamless experience for our users.

Key Responsibilities:

Testing Strategy & Implementation:

• Define, establish and document manual and automated QA processes and policies.
• Research, define and implement test strategies suitable for a fast-paced SaaS environment.
• Deep understanding of the product with the aim of anticipating different outcomes related to the development process and proactively establishing testing policies to validate these changes.
• Oversee the testing teams during the creation of detailed, comprehensive, and well-structured test plans and test cases. Support the execution of these plans
• Oversee the efforts of Automated QAs
• Collaborate with the product and development teams to ensure alignment on quality benchmarks.
• Ensure KPI s on application speed, stability and security
• Ensure QA Kpi’s are systematically reached and surpassed

 Leadership & Team Management:

• Lead, mentor, and grow a team of manual and automated testers demonstrating a hands on approach.
• Assign tasks, monitor workload, and ensure timely completion of testing cycles.
• Conduct performance reviews, facilitate training, and assist in hiring new team members.

 Automated Testing:

• Champion and oversee the implementation and maintenance of test automation frameworks with the automation testers (including client-side performance tests, speed, etc).
• Integrate QA processes with CI/CD pipelines, ensuring automated tests run during deployments.
• Oversee performance testing
• Monitor automated tests, analysing failures, and ensuring timely bug fixes.

Manual Testing Oversight:

• Direct manual testing efforts, ensuring all features are thoroughly tested by the manual testers.
• Ensure that the team effectively logs, tracks, and communicates defects.
• Foster an environment where testers actively discuss challenges and collaborate on solutions.

Stakeholder Communication:

• Act as the primary point of contact for all QA matters.
• Regularly update stakeholders on QA progress, risks, and results.
• Participate in release decisions, providing insights from a quality perspective.

Continuous Improvement:

• Analyze metrics, feedback, and market trends to continuously improve testing strategies.
• Drive innovations in QA tools, processes, and best practices.

• Minimum of 7 years of experience in software quality assurance
• Minimum 3 years of proven experience as a QA lead or similar role, preferably in a SaaS company.
• Hands-on experience with both manual and automated testing.
• Good knowledge of test case management tools (XRay, TestRail).
• Familiarity with automation tools such as Playwright, Lighthouse Selenium, Appium, JUnit, TestNG, etc.
• Knowledge of CI/CD tools and processes.
• Proficiency in QA methodologies, tools, and best practices.
• You must possess one of the following certificates: CMST, CMSQ, CTAL-TM, CTEL-TM-MTT, CTEL-TM-OTM, CTEL-TM-SM
• Bachelor’s degree in Computer Science, Engineering, or a related field.

Key Skills:

• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Deep understanding of scripting languages Typescript and JS
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple priorities.
• Familiarity with SaaS-specific challenges and cloud technologies.
• Understanding of system architectures (apis, servers, components, coms, auths, etc).
• Understanding of practical application of different automation test scenarios (frontend/webapp testing techniques).
• Obsessive attention to pixel perfectness, UI, UX etc.

• Long term, full time position.
• 22 days of paid annual leave per year
• Work on high-profile projects for international brands and digital products generating millions of visitors monthly
• Flexible hours
• Work from home
• Company-sponsored upskilling