QA Supervisor

Make a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world, our Manufacturing teams create the tools, technologies, and devices that transform patients’ lives. As part of our sewing, assembly, delivery, and distribution teams, your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives.

In this role you will Supervise employees and activities across areas of quality for smooth and continuous operations, including NCR, resource, training etc. management and will also responsible for the development of manufacturing role employees. This role will also be involved in projects for yield, process etc. improvement and lead implementation of new system/process.

Key Responsibilities:

• Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in - and with quality/technical knowledge of - 2 or more production areas, depending on the complexity of the areas, in addition to conducting performance reviews, including resolving performance issues

• Oversee the scheduling of work orders and team performance metrics

• Ensure appropriate staffing for all positions

• Accountable to ensure staff is appropriately trained to perform assigned work

• Accountable for productivity and quality metrics of staff, and provide regular progress reports and quality metrics to management and cross-functional stakeholders

• Lead improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assures documentation content is valid

• Document owner for assigned product line inspection procedures

• Monitor labour variances to meet established standards

Education and Experience:

• Bachelor's Degree

• 2 years experience with full responsibility for all personnel including hire/fire authority and handling all aspects of employee relations in manufacturing, quality and/or product development engineering Required

Additional Skills:

• Experience leading multi-cultural teams with cultural sensitivity

• Project management experience

• Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE

• Experience working in a medical device industry, preferred

• Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives, as well as mediating differences to achieve consensus

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control